Windows 10: Display Drivers Issue after Windows update.

After a recent Windows update my Intel Display Adapters Drivers were replaced with Microsoft Basic Display Adapter Drivers.

Now I have no display adapter at all. Intel have told me they do not support Win 10. So where and how do I get a real Display Adapter that is compatible with Win 10.

:)

 

Display driver issues

Hi Bob,

Thank you for posting the query on Microsoft Community.

I highly appreciate your efforts and time.

• What is the make and model of the computer?
• Did you make any changes prior to this issue?
• What and all steps have you tried so far?

It could be due to incorrect settings or missing/corrupt drivers or missing updates.

I suggest you to try the steps provided below and check if it helps.

Restart the computer a few times and check for Windows Updates.

In the Search box on the taskbar, enter Windows Update, select Windows Update. On the Windows Update page, select Check for updates.

Then try to update the display drivers.

How to update drivers: http://windows.microsoft.com/en-in/windows-10/how-to-update-drivers

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.

 

Display Issue with new update

Hi Fletcher,

Welcome to Microsoft community and thank you for posting your query.

Sorry for the inconvenience caused to you. Let me help you to fix the issue.

To assist you better, I would lie to know what is the make and model of the computer?

The issue you are facing could be due to the display driver is outdated. Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below method.

Method 1.

I recommend you to uninstall/reinstall the display adapter driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display adapter driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display adapter driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. If the display driver is not available for Windows 10, try installing the available driver in compatibility mode and check.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope it helps. Keep posting us with the status we will be glad to help you.