Windows 10: Display drivers

Hi there I use a recently acquired a Surface Laptop and have attached two additional monitors to it, connected via a surface dock. Since I updated the Surface to Windows 11, the displayport channel/setting of the older of my monitors, a Philips 278E9QJAB/00 purchased in 2020, is no longer working and instead states that there is no input display. I can still connect the monitor to the surface directly through a USB C cable.I would like to revert to using the displayport connection but am not sure what to do. I believe that the problem relates to the drivers but am not sure where to obtain t

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Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.

 

Display Driver keeps crashing than recovering

Hello Lego,



Welcome to Microsoft Community and thank you for posting. We appreciate your interest in Windows 10.



I understand the inconvenience that you are unable to play the game as computer prompts with error “Display Drivers have stopped responding and have recovered” and screen freezes, we will help you to resolve this issue.



Please follow the below troubleshooting steps and check:

Step 1: Update/Install the Display Adapter driver.

If the issue still persists, I suggest you to install/update the Display Adapter driver.

Steps to install the drivers for the Display Adapter.

• 
  Press Windows + R keys from the keyboard to open
  Run command.
  
• 
  In Run window type devmgmt.msc.
  
• 
  Then in device manager right click on Display Adapter.
  
• 
  Try to update the drivers from the option stating automatically update the drivers.
  
• 
  If it works fine otherwise try to search for the drivers with the help of model number of your computer from the Manufacturer’s website.
  

Step 2: If that does not fix the issue, please reinstall the display adapter drivers.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Display adapter.
  
• 
  Right-click on the Display adapter that is listed and click “Uninstall”.
  
• 
  And restart the computer.
  

Hope it helps. Kindly update the status of the issue, we will be happy to help you.

 

Windows 10 error Display Driver has stopped responding and has recovered

Hi Kite,

Thank you for posting your query on Microsoft Community. We will help you to resolve this issue.

Display issues generally occurs due to outdated or corrupted display drivers. Many cases updating the display drivers help in resolving the issue. I suggest you to follow the steps given below and check if it helps:

Step 1: Update display drivers:

You can update drivers from the Device Manager.

• • 
    Right click on Start button and click on Device manager.
    
  • 
    Select Display adapter and expand it.
    
  • 
    Right click on the Display drivers
    and click Update drivers.
    

Step 2: Uninstall and reinstall the graphic drivers and check.

Also uninstall and reinstall Graphic drivers.

1. Press
Windows key + R key.

2. Type
devmgmt.msc and press Enter.

3. In
device manager go to display adapter.

4. Right click and
uninstall.

After you uninstall the drives, I suggest you to reinstall the latest drivers from the manufacturing website and check.

Let us know the status of the issue. We will be glad to assist you further.

Thank you.