Windows 10: Display for Dual Monitors

For work recently I set up 2 monitors and it presently works, but its a little iffy. While not in use after a few minutes the screen goes black, which isnt odd since it always does that and we are limited on things we can use like screen savers. However while its not in use one of the monitors will have the "input signal not found check the video cable and video service". Presently, when I touch my mouse it goes away and both screens show as normal, but recently it has been a pain with the display seemingly going out. I cant tell if it is not plugged in tight, its a short,normal,etc. because I have checked everything and I am afraid to bump a cable with my leg.


William

:)

 

Taskbar displaying in an incorrect position when using scaling on a dual monitor setup

Hi Jav,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the display on dual monitor. Do not worry will help you with this issue.

Do let us know the make and model of your device?

This issue might have occurred due to display drivers. Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to update the display drivers and check if the issue persists.

Steps to Update Graphics Driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right click on the Display Adapter and click on
  Update driver software.

Step 2: I suggest you to install all the pending updates on Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Also, check if the issue persists on 100% screen resolution as well.

Hope it helps. Get back to us with an updated status of this issue for further assistance.

 

Screensaver slideshow does not display correctly whith dual monitors set to "extend desktop"

Objective: I have dual monitors (as an extended desktop, side by side) and want it to show my own pictures as a screensaver slideshow in Windows 10.

Problem: Only the lower half ot the picture is diplayes in the top half of monitor 1. Monitor 2 is black.

Addtional observations:

• In "Screen Saver Settings" the small mock-up display looks fine, however when i select "Preview" the problem with only half the picture displayed occurs also in the preview.
• The problem does not occur with only one monitor in use
• The problem does not occur with dual monitors set to "Duplicate these displays"

Gratefull for all suggestions to solve the problem

The same picture also work fine as desctop background with different pictures displayed on each monitor.

 

Dual monitors

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to use Dual monitors on the computer after updating Radeon software. I’ll certainly assist you with the issue.



However, please let us know:

• Do you see the second monitor detected when you go to Display Settings?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  
• What is the Make and model of the computer?
  

If you do not see the second monitor in Display Settings, I would suggest you to click on Detect and see if the second monitor gets detected.



Since you are facing this issue after updating the Radeon software, you may want to try rolling back the driver and see if that helps.



To do this, refer the steps mentioned below:

1. Press Windows key + X, and select Device Manager.
2. Expand Display adapters.
3. Right click on the Radeon Driver and select Properties.
4. Navigate to the Driver tab and click on Roll Back Driver.
5. Restart the computer if prompted.

Let us know the results. If the issue persists, we will certainly assist you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator