Windows 10: Display Issues (Graphics Drivers?)

My Dell Inspiron Laptop, with Windows 10, suddenly seems to have a huge display / graphics driver problem. Everything was working fine yesterday, but today I started my laptop, only to find many problems:


1. I cannot adjust the brightness with the buttons on my keyboard

2. The brightness options under Display Settings are greyed out so I cannot click them

3. My cintiq display tablet is unable to show an image, (oddly enough it can still be used to move the mouse across the laptop screen, when I move a stylus over the cintiq surface. But it will show no image on the cintiq itself. This is a massive problem as I just got a cintiq to draw and animate for my job)

4. I cannot play any computer games properly. When I try loading up one of my CD games (which worked just fine yesterday,) it says it is "unable to create a graphics renderer." When I boot up a downloaded game, it says "unable to initialize graphics system".


I checked to see if there are any windows updates, but it keeps telling me that everything is up to date.


One of these Errors (specifically for Zoo Tycoon 2, the game on CD that won't work,) mentions "speakers/headphones (Realtek (0x0256)". Realtek is a driver I used to improve the audio on this laptop, which worked very well, and made the audio sound much better than whatever driver came with the laptop. If this driver effects the visual displays, though, this is news to me. It has never caused any problems before. And I'm afraid to mess around with it, especially when I'm not sure if Realtek is the problem. And also since Windows updates is not offering me any replacements, no matter how many times I click "check for updates."


These games, and my cintiq, and my brightness settings, all worked fine yesterday. Please help!

:)

 

Intel HD Graphics Driver

Hi Jim,

Thank you for posting in Microsoft Community.

This issue might have caused due to the outdated drivers of the Graphics display card.

Let's try the below steps and check if it helps to resolve the issue.

I would also suggest you to update graphics drivers.

• 
  Press Windows key + X and select
  Device Manager.
  
  
  
• 
  Search for Display Adapters and expand it.
  
• 
  Right click on the graphics driver
  and select Update driver software.
  

Refer:
How to update the graphics card drivers

If that doesn't help uninstall and reinstall latest graphic driver from manufacturer's website.

Keep us informed if the issue is resolved. We are glad to help you further.

 

Graphics driver "requires further installation."

Hi Michael,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience that you are facing, I will be glad to you help you.

The issue could be if the drivers are either not updated or get corrupted. So, I would suggest you to update the display drivers and see if it helps you to fix the issue.

Method 1: Update display adapter driver.

Step 1: Check for the latest driver update through Windows Updates.

• 
  At the Start screen, type
  Windows Update.
  
• 
  Click or tap Settings on the right side of the screen, and then select
  Install optional updates from the left results.
  
• 
  When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
  
  Incompatible or not properly installed graphics card drivers are the most common cause of this issue.
  

Step 2: Follow the steps below to update the graphics/display drivers.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your display device.
• Click Update Driver Software and then follow the steps in the wizard that appears.
• Restart the computer and check.

Let us know the status of the issue. We will assist you further.

Thank you

 

Windows 10 error Display Driver has stopped responding and has recovered

Hi Kite,

Thank you for posting your query on Microsoft Community. We will help you to resolve this issue.

Display issues generally occurs due to outdated or corrupted display drivers. Many cases updating the display drivers help in resolving the issue. I suggest you to follow the steps given below and check if it helps:

Step 1: Update display drivers:

You can update drivers from the Device Manager.

• • 
    Right click on Start button and click on Device manager.
    
  • 
    Select Display adapter and expand it.
    
  • 
    Right click on the Display drivers
    and click Update drivers.
    

Step 2: Uninstall and reinstall the graphic drivers and check.

Also uninstall and reinstall Graphic drivers.

1. Press
Windows key + R key.

2. Type
devmgmt.msc and press Enter.

3. In
device manager go to display adapter.

4. Right click and
uninstall.

After you uninstall the drives, I suggest you to reinstall the latest drivers from the manufacturing website and check.

Let us know the status of the issue. We will be glad to assist you further.

Thank you.