Windows 10: Display not detected. Need Help!

I'm not sure what to classify this topic as. I use my computer mainly for gaming. Just last night my monitor started saying it couldn't be detected when loading a certain game for the first time. As of today the game will load, but now I see my monitor cant be set to 144hz anymore. I can however set it as high as 120 but when changing it to 144 the screen goes black. The option to save the changes never appears it just reverts to my previous setting.

:)

 

Laptop display does not detect itself

Hi,

In regards to your concern, since the second screen can't detect the display settings of your other laptop, we suggest that you perform the steps below and see if it helps:

• Go to Settings.
• Click on System.
• Under System, choose Display.
• Under Multiple displays, click on Duplicate these displays and apply.

Let us know the details so we could further help.

 

Laptop display does not detect itself

Hi,

I only have 1 computer (the laptop) and 1 external monitor. The laptop cannot detect its own screen.

So when I follow your steps, this is what happens:

• Go to Settings. (Done)
• Click on System. (Done)
• Under System, choose Display. (Done)
• Under Multiple displays, click on Duplicate these displays and apply. (Done)
• But then I undock my laptop and redock. Re-login, etc.
• Only the external display turns on. The laptop does not turn on its own display. In order to get the laptop display to wake up, I need to follow steps 1-4 again. The settign "Duplicate these displays" does not seem to be retained.

 

Display Issue Please Help

Hi Ahmed,



Thank you for posting your query in Microsoft Community. We appreciate your interest on Windows 10.

I understand the inconvenience you are facing while scrolling down. We are glad to help you.



To serve you better, let me know this:

What exactly happens when you shut down the computer?



I would suggest you to try the following steps and check:

Step 1: Update the Display driver. Please follow the steps given below to update the display driver.

• Click Start and go to Run.
• In the Run prompt, type devmgmt.msc and then click
  OK.
• Device Manager will open.
• In Device Manager expand Display adapters.
• Right-click the display driver and click Update Driver Software.
• Select Search Automatically for Updated Driver Software.

Step 2: Check if there are any updates for display drivers available in Optional Updates; this might fix the issue. Refer to the following steps.

• At the Start screen, type Windows Update.
• Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
• When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Step 3: If the issue persists, I would suggest you to uninstall and reinstall the Display driver. Please follow the steps mentioned below to uninstall the display driver.

• Open Device Manager.
• Expand Display adapters.
• Right-click the display card driver and click
  Uninstall.
• Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.
• After the un-installation is complete, reboot your computer as soon as possible.

Computer will load the generic display drivers. Now, please go to the manufacturer’s website, download and install the compatible display card drivers for your computer and check.



Hope this is helpful. Feel free to contact us for further queries. We will be happy to assist.



Regards,

Jenith