Windows 10: Display resolution is greyed out, can not change it please help!

I received my new monitor this morning and i have been trying to solve this issue for hours now. It’s a Casper 21.1” 1080p monitor. But for some reason the display resolution is stuck at 720p and I just can not change it. I tried it on another laptop with the same cable and it just works but it does not work with mine. My laptop is a Monster Abra A7 12.1 which is a Turkish brand. I have not contacted them het since it’s the weekend but I have tried literally everything else I could find online. Here’s a lis of things I have tried!1.Reinstall graphic drivers in device manager, both NVIDA and In

:)

 

Display resolution

Hi Since a windows update my display resolution has change from 1024 x 768 to 1366 x 768, when I go into settings-display it shows resolution set at 1366 x 768 and greyed out and I am unable to change to the setting I want i.e 1024 x 768, I am using a HP 1730 monitor 4:3
Any help, suggestions would be appreciated.
thanks

 

Display resolution keeps changing

Hi Rick,

It might be caused by a faulty driver that's why your display resolution keeps changing. We
suggest that you uninstall and reinstall the display driver, see steps below:

• Press Windows key + X and click on
  Device Manager.
• For graphics cards, expand the Display adapters category, right click your graphics card and select Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.

Let us know if you have any other questions.

 

Help! Windows 10 changed my resolution and can't see anything!!

Hi Etan,

We appreciate you for being part of Windows 10.

Monitors can support resolutions that are lower than their native resolutions, but text won't look as sharp and the display might be small, centered on the screen, edged with black, or stretched. It is recommended to set the screen resolution of the display
to the (Recommended) native resolution to get the best display on your monitor. Your screen resolution needs to be at least
1024x768 to have multiple windows and apps on your screen at the same time.

Kindly follow the below methods and check if it helps.


Method 1:


I suggest you to set the Display Resolution on your monitor to the recommended level. Follow the below steps

• Open the Start menu and type Settings in the search bar.
  
• Click on System and select Display.
• Make sure that you have set the Change the size of the text, apps and other items to 100%
  recommended.
• Click on Advanced display settings.
• Select the monitor and make sure that you have selected Resolution
  to 1920*1080 Recommended.

If the issue still persists, then follow the below method.



Method 2:


I suggest you to update the display adapter　then try to change the screen resolution.

Follow the steps given below to uninstall and reinstall the display drivers.　　

• Press Windows key + X and select Device Manager.
  
• Search for Display Adapters and expand it.
• Right click on the Display Adapters and select Uninstall.

If the issue still persists, I suggest you to contact the manufacturer to download the latest display adapters.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.