Windows 10: Display settings not saved when laptop goes to sleep

I have a new Dell Inspiron laptop connected to two old Dell monitors that I've configured for extended display. I can get everything set up exactly the way I want it, but when I "wake up" the laptop after it has gone to sleep, the display settings are often not retained. Sometimes the second monitor displays the login prompt rather than the main monitor, and when I log in, the monitors are in mirror mode rather than extended mode. I can fix it by restarting the laptop, but I would expect the settings to be retained after the laptop goes to sleep, since they're clearly retained after a restart.

:)

 

Display and sleep settings

Hi,

In order to help you with the issue about the display and sleep settings, kindly answer the following questions:

• Have you tried the troubleshooting steps suggested by MVP Andre Da Costa? If you did, what were the results?
  
• For us to avoid redundancy of the troubleshooting process, what were the other steps you have done to resolve the issue?
  

We look forward to your next post.

Regards.

 

Display goes to sleep

If all power option settings are set to Never, but your display still goes to sleep or turns off after a period of inactivity, it could be that the screensaver settings are turned on or configured to turn off the display. May we know if you have checked
the screensaver settings of your computer? If not, here's how to check the screensaver settings in Windows 10:

• Press the Start button, then type screensaver, then select it from the search results.
• See if the screensaver is enabled.

If the issue is not resolved, do not hesitate to post back to us.

 

Display goes to sleep

Hi Robert,

Sleep mode can save your monitor from burn-in or prevent your laptop from wasting its battery life. If your PC sleeps even if the settings are already configured, it could mean that some of the settings are incorrectly set, or that a Windows component has
been damaged. For us to isolate the issue about your computer going to sleep, kindly respond to the questions below:

• Aside from the update that was installed, have you made other changes to your device (i.e. install an application, driver, etc.)?
• Are there third-party applications installed on your device?
• Have you checked if all the important updates for your device is installed?

We look forward to your response.