Windows 10: display settings window disappears when trying to change display settings

Hello and good day,


I have a staff's surface pro that is used daily. Today when I tried to change the display settings, the display window loads up and immediately disappears. All I was trying to do for my staff is to change the multiple screen option. But we could not do this.


Is this bug related to a latest windows update? Please can someone help?



Many thanks,


Adrin.

:)

 

Display settings changed

Hi,

We would like to know more information regarding your display settings issue. For better assistance, please answer the following questions:

• Have you made any recent changes prior to this issue?
• What other troubleshooting steps have you tried so far?
• How are you trying to extend the display?

Regards.

 

Display settings

Hi Julia,



To reset the settings back to default, follow these steps:

• Go to your desktop, right click and select Display Settings.
• Choose the appropriate settings from the options under Display.

Let us know if the above steps resolved the issue.

 

Display Settings - Multiple Displays

Hi Sarah,

Changing certain settings on your computer may resolve the issue. Let's try change some display settings using the Settings app. Follow the steps below:

• Open Settings.
  
• Select System.
• Select Display in the left pane.
• Select the monitor you want to make as the main display.
  
• Click the box for Make this my main display.

Keep us in the loop with the result.