Windows 10: Display went black, GPU fan 100 percent while playing RDR 2

Discus and support Display went black, GPU fan 100 percent while playing RDR 2 in Windows 10 Graphic Cards to solve the problem; I just had a weird issue I've never experienced before on this PC (all new system I built when the 8700K was brand new). Was playing RDR 2. Played for... Discussion in 'Windows 10 Graphic Cards' started by sean8102, Aug 17, 2020.

  1. sean8102 Win User

    Display went black, GPU fan 100 percent while playing RDR 2


    I just had a weird issue I've never experienced before on this PC (all new system I built when the 8700K was brand new). Was playing RDR 2. Played for 3+ hours no problem. Played for even longer yesterday no problem. I checked my temps in Afterburner after playing for hours yesterday. CPU peaked at ~60c GPU peaked at ~70c. But today while playing I noticed the screen start flashing black every 5 seconds or so. It did this 3 or 4 times. So I hit ESC and Ctrl Alt Del to pull up task manager. Task Manager showed the RDR2 exe as not responding. Which is correct because when I went back to the game clicking on the menu options did nothing. So I killed the game in task manager. Things were fine. I opened event viewer to see if I could figure anything out. Shortly after starting to look in event viewer the monitor goes black and the GPU fan instantly goes to 100 percent (pretty sure it was just the GPU, the fans on my CPU's CLC are so quiet I wouldn't have been able to tell. So I hit the power button, nothing happens. Hold the power button till the PC shuts off. I leave it alone for ~30 seconds and hit the power button again. Everything spins up but the monitor gets no signal. So I hold the button again to shut it down, and this time flick the switch on the PSU to kill the power completely. After that it booted back up perfectly fine.

    Event viewer shows 4 entries of DWM.exe crashing at the time the issue occurred. I'm running Windows 10 Pro Version 2004 (build 19041.450) which is the latest non insider release with the latest cumulative update. Running the latest Nvidia drivers 451.67 released 07/09/2020.

    Of course I've googled this and I have found plenty of links of people describing the exact same thing. One of them from reddit is only 23 days old. I've seen one person say it was their PSU but didn't give any info on how they verified that or how long it's been since replacing the PSU and not having the issue (the comment was edited multiple times).

    I'm mainly more curious to see what you guys think than anything else. I'd be very surprised if it's hardware failure. Esp something major like the GPU. There has been zero artifcating or any of the other usual warning signs of GPU failure. As for my PSU I figured if it was gonna die it would just die suddenly (that's been my experience with them dying). Not causing this kind of issue.

    I'll update if it happens again, below is a copy of what event viewer showed at the time of the problem. It repeats 4 times. I found nothing else in any section of event viewer other than the expected "computer did not shut down properly" entry. Thanks for taking the time to read this, if any other info might help let me know. I did run that log collection tool you guys offer for posting in the BSOD forums. I'll attach a copy for the heck of it even though it wasn't a BSOD.

    Event[3769]: Log Name: Application Source: Application Error Date: 2020-08-16T22:34:54.4940000Z Event ID: 1000 Task: Application Crashing Events Level: Error Opcode: Info Keyword: Classic User: N/A User Name: N/A Computer: SEAN-DSKTP-MARCH202 Description: Faulting application name: dwm.exe, version: 10.0.19041.1, time stamp: 0x9a82ecd2Faulting module name: KERNELBASE.dll, version: 10.0.19041.423, time stamp: 0xed02c0bcException code: 0xe0464645Fault offset: 0x000000000010b3ccFaulting process id: 0xef0Faulting application start time: 0x01d674475e719517Faulting application path: C:\Windows\system32\dwm.exeFaulting module path: C:\Windows\System32\KERNELBASE.dllReport Id: be5de2f2-ab21-4f60-b663-cb061cb94438Faulting package full name: Faulting package-relative application ID:

    V2 Log collector file.
    SEAN-DSKTP-MARC-(2020-08-16_22-56-08).zip - Google Drive

    Specs
    Core i7 8700K @ 4.8 Ghz all core at 1.230v (been running this overclock since the 8700K came out and I got one)
    EVGA GTX 1080 SC
    MSI Z370 SLI Plus with latest BIOS
    16 GB (2 x 8 GB) GSKILL DDR 4 3200
    HP EX 920 1 TB PCI-E X4 SSD
    2 3TB HDD's for storage

    :)
     
    sean8102, Aug 17, 2020
    #1
  2. sean8102 Win User

    Display went black, GPU fan 100 percent while playing RDR 2

    I just had a weird issue I've never experienced before on this PC (all new system I built when the 8700K was brand new). Was playing RDR 2. Played for 3+ hours no problem. Played for even longer yesterday no problem. I checked my temps in Afterburner after playing for hours yesterday. CPU peaked at ~60c GPU peaked at ~70c. But today while playing I noticed the screen start flashing black every 5 seconds or so. It did this 3 or 4 times. So I hit ESC and Ctrl Alt Del to pull up task manager. Task Manager showed the RDR2 exe as not responding. Which is correct because when I went back to the game clicking on the menu options did nothing. So I killed the game in task manager. Things were fine. I opened event viewer to see if I could figure anything out. Shortly after starting to look in event viewer the monitor goes black and the GPU fan instantly goes to 100 percent (pretty sure it was just the GPU, the fans on my CPU's CLC are so quiet I wouldn't have been able to tell. So I hit the power button, nothing happens. Hold the power button till the PC shuts off. I leave it alone for ~30 seconds and hit the power button again. Everything spins up but the monitor gets no signal. So I hold the button again to shut it down, and this time flick the switch on the PSU to kill the power completely. After that it booted back up perfectly fine.

    Event viewer shows 4 entries of DWM.exe crashing at the time the issue occurred. I'm running Windows 10 Pro Version 2004 (build 19041.450) which is the latest non insider release with the latest cumulative update. Running the latest Nvidia drivers 451.67 released 07/09/2020.

    Of course I've googled this and I have found plenty of links of people describing the exact same thing. One of them from reddit is only 23 days old. I've seen one person say it was their PSU but didn't give any info on how they verified that or how long it's been since replacing the PSU and not having the issue (the comment was edited multiple times).

    I'm mainly more curious to see what you guys think than anything else. I'd be very surprised if it's hardware failure. Esp something major like the GPU. There has been zero artifcating or any of the other usual warning signs of GPU failure. As for my PSU I figured if it was gonna die it would just die suddenly (that's been my experience with them dying). Not causing this kind of issue.

    I'll update if it happens again, below is a copy of what event viewer showed at the time of the problem. It repeats 4 times. I found nothing else in any section of event viewer other than the expected "computer did not shut down properly" entry. Thanks for taking the time to read this, if any other info might help let me know. I did run that log collection tool you guys offer for posting in the BSOD forums. I'll attach a copy for the heck of it even though it wasn't a BSOD.

    Event[3769]: Log Name: Application Source: Application Error Date: 2020-08-16T22:34:54.4940000Z Event ID: 1000 Task: Application Crashing Events Level: Error Opcode: Info Keyword: Classic User: N/A User Name: N/A Computer: SEAN-DSKTP-MARCH202 Description: Faulting application name: dwm.exe, version: 10.0.19041.1, time stamp: 0x9a82ecd2Faulting module name: KERNELBASE.dll, version: 10.0.19041.423, time stamp: 0xed02c0bcException code: 0xe0464645Fault offset: 0x000000000010b3ccFaulting process id: 0xef0Faulting application start time: 0x01d674475e719517Faulting application path: C:\Windows\system32\dwm.exeFaulting module path: C:\Windows\System32\KERNELBASE.dllReport Id: be5de2f2-ab21-4f60-b663-cb061cb94438Faulting package full name: Faulting package-relative application ID:

    V2 Log collector file.
    SEAN-DSKTP-MARC-(2020-08-16_22-56-08).zip - Google Drive

    Specs
    Core i7 8700K @ 4.8 Ghz all core at 1.230v (been running this overclock since the 8700K came out and I got one)
    EVGA GTX 1080 SC
    MSI Z370 SLI Plus with latest BIOS
    16 GB (2 x 8 GB) GSKILL DDR 4 3200
    HP EX 920 1 TB PCI-E X4 SSD
    2 3TB HDD's for storage
     
    sean8102, Aug 17, 2020
    #2
  3. Ztruker Win User
    Black Screen, GPU Fan 100% When Playing Games

    I would suggest going back to at least the October version:


    Display went black, GPU fan 100 percent while playing RDR 2 [​IMG]
     
    Ztruker, Aug 17, 2020
    #3
  4. Display went black, GPU fan 100 percent while playing RDR 2

    Black Screen, GPU Fan 100% When Playing Games

    Hey all,

    I have had an issue for the last few months, specifically when trying to play Rocket League, where between 5-20 minutes into playing, both of my monitors will go black and my GPU fan will kick to 100%. I can't remember if this coincided with any NVIDIA driver updates, but any subsequent updates have not helped. I am currently running the latest NVIDIA driver version (441.66).

    Here are some of the troubleshooting steps that I have taken for this:

    • RAM
    • Ran Memtest64 overnight, ensuring that 100% RAM utilization. No errors were returned.
    • Reseated the RAM, blowing out the slots to ensure no blockages.
    • Tested different memory slots on the board.
    • Swapped out RAM with new RAM from Microcenter, no improvements.
    • RAM was originally OC'd to 3200 MHz via XMP. I turned this off and the RAM is running at stock speeds listed above.
    • BIOS
    • Updated BIOS to the latest version
    • Performed a Clean Boot and attempted to play. Game still crashed out within the first match or so.
    • GPU
    • Updated all drivers
    • Updated drivers, including a complete DDU uninstall/reinstall.
    • Swapped power cables from the PSU
    • Moved GPU to lower PCI-E slot
    • Reseated the GPU, blowing out the slot after reseating
    • Deleted the video driver from Control Panel
    • Storage
    • Ran chkdsk with no errors
    • Ran defragmentation on the HDD and Trim on the SSDs
    • Ran sfc /scannow with no issues
    • Game Files
    • Ran validator on game files (as a note here, after one crash, I ran the validator and it corrected one file. However, I played a game immediately after and crashed. Running the validator after that crash had no files fixed)
    • Installed the game on all three storage devices

    I have attached the BSOD logs. Please assist!
     
    bmduffy2020, Aug 17, 2020
    #4
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Display went black, GPU fan 100 percent while playing RDR 2

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