Windows 10: dispute

Discus and support dispute in Windows 10 Software and Apps to solve the problem; I have a dispute about my account. Supposably someone used my wife's name with my card to sign up. I never authorized this, and she never did it.Now I... Discussion in 'Windows 10 Software and Apps' started by cathy hunter1, May 8, 2023.

  1. CATHY HUNTER1
    cathy hunter1 Win User

    dispute


    I have a dispute about my account. Supposably someone used my wife's name with my card to sign up. I never authorized this, and she never did it.Now I am $99.00 overdrawn from my back account due to this fraud. Please help me and tell me what I should do from here.

    :)
     
    cathy hunter1, May 8, 2023
    #1
  2. ZACKARIASLORD
    ZackariasLord Win User

    Refund for unauthorized purchase - Developer does not refund but recommends to dispute the charge

    I realized I was charged without my authorization by an in-app purchase. I contacted the developer, finally today they replied me but they just recommended to dispute the charge with the bank. I do not understand very well why they don't just refund me
    and prefer the bank contact them. Any idea? By the way, given what they said, my next step is to call my bank and dispute this charge. Any suggestion is very welcomed!

    Thanks
     
    ZackariasLord, May 8, 2023
    #2
  3. BOB SUMRALL
    Bob Sumrall Win User
    Resend a dispute

    I had a dispute regarding a software download. I called the bank and recended my dispute now I want to download my purchase.
     
    Bob Sumrall, May 8, 2023
    #3
  4. LE BIRD
    le Bird Win User

    dispute

    How do I dispute charges????

    Two charges have randomly shown up saying I bought applications I've never heard of. And of course, when I go to the billing page for more info - there is NO LINK to dispute the charges, obtain more info, and conveniently, its not listed under FAQ's.
    I have a very, VERY hard time believing that this isn't a common issue. Every link I choose - My Account, FAQ's, Contact Support - just brings me to some generic contact page for MSN associated sites. And, conveniently, they don't indicate WHO IM SUPPOSED
    TO DISPUTE THE CHARGES TO - is this a MSN Billing issue? Xbox Live issue? Windows 7 phone??? UNREAL.

    Can anyone direct me to how I simply dispute these app charges to my stored card info!??
     
    le Bird, May 8, 2023
    #4
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