Windows 10: dnscache errors, completely lost internet access

I've now seen this happen now on at least 5 computers since we all started working from home due to corona virus. Some have been domain joined and some are not. We've tried connecting over Ethernet as well as WiFi without any success. Everything application s at a crawl or not working at all while in normal mode. In safe mode things work faster, but again no network connectivity.


We've only been able to resolve this by doing a clean wipe. Reset with and without files results in the same behavior. See screenshot below and I've found one other person outside of my org who seems to have this same exact issue on multiple machines.


Any help would be much appreciated as continuing to do clean installs remotely every time this happens will drive myself as well as my team insane.




:)

 

Completely lost internet connection

So I randomly lost all internet connection on my desktop PC through Ethernet and WiFi. All other devices work on the network except for the PC. I have tried all steps I’ve found through google to fix it but it hasn’t worked. I honestly have no clue what to do.

PC SPECS:
Intel i5 6500
Gtx 1060
Msi b150m gaming pro mobo

 

Files lost, Internet explorer not reachable, error Ox800703f1

Hi,

I realize that you are facing the issue in finding the lost files. Let me assist you.

To narrow down the troubleshooting steps, kindly write back to us with the following information.

• Did you make any prior changes before this error occurred?
• What is the error message you are getting when you try to open Internet Explorer?
• Have you updated the Windows to the latest build?
• Check whether the original account exists. (Use the below steps to check)

• Press Windows key + R key, type netplwiz and press
  Enter key.
• Check if the user account exits under Users for this computer.
  

I suggest you to follow the troubleshooting methods below and check if it helps.

Method 1: Update the Windows to the latest build.

• On the search bar type Settings.
• Click on Update and Security.
• Click on Check for Updates.
• Read and accept the license terms, and then tap or click Finish if the update requires it.
  

Method 2: To find lost files.

Follow the link below to find lost files and check if it helps.

http://windows.microsoft.com/en-us/windows-10/Find-lost-files-after-the-update-to-Windows-10

Hope the information helps. Kindly write back to us with the updated status of the issue for further assistance on Windows. We will be happy to assist you.

Thank you.

 

Unable to access YouTube websites on Internet Explorer and Microsoft Edge on Windows 10

Hi,

As you are facing issues with accessing the YouTube on Windows browsers, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the complete error message/ error code while trying to access the web pages?
• Does this issue specific only with YouTube?
• Have you made any changes to the operating system prior to this issue?

Try the below workarounds to identify what is causing the issue:

• Try to access YouTube in different browser and check if it is working fine. This will let us know if the issue is with the website/ the Microsoft browsers.
• Also, try to access different website on Internet Explorer and Microsoft Edge.

Try the below troubleshooting steps to access the website and check if it helps.

Method 1: For Internet Explorer

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type
  troubleshooting and select it.
• Click on View all in the left pane.
• Click on Internet Explorer Performance
  and follow the onscreen instructions.

Step 2: If the issue is only on Internet Explorer and to specific website, I suggest you to view the website in compatibility view to check if the issue is confined to compatibility.

Steps to view the website in compatibility view:

• Open Internet Explorer
  and open the website.
• Click on Gear/ Settings icon at the right-top corner of the window.
• Click on Compatibility View Settings, click on Add
  to add the website and click on Close.
• Reopen the website and check if the issue persists.

Step 3: If the issue still persists, I suggest you to access the website in
InPrivate mode and check.

InPrivate Browsing enables you to surf the web without leaving a trail in Internet Explorer. This helps prevent anyone else who might be using your computer from seeing what sites you visited and what you looked at on the web. You can start InPrivate
Browsing from the New Tab page or the Safety button.

Steps to open the browser in InPrivate mode:

Open Internet Explorer, press Shift+Ctrl+P
to open the browser in InPrivate mode and try to access the website.

Method 2: For Microsoft Edge:

I suggest you to check if the Adobe Flash player is enabled on Microsoft Edge.

• Open Microsoft Edge, click on More actions
  (...) in the right-top corner of Microsoft Edge window.
• Click on Settings, scroll down and click on
  Advanced settings.
• Enable Use Adobe Flash Player
• Check if the issue persists with accessing the YouTube websites.

Hope it helps. Reply to the post with an updated status to access YouTube website on Microsoft browsers for further

assistance.

Thank you.