Windows 10: Do I have a virus or has someone hacked my computer?

A month ago my Windows 10 desktop started acting really slow and when I started it I couldn't connect to the internet unless I rebooted it. I thought maybe it was AVG Antivirus that was causing the problem so I uninstalled it and I was able to connect to the internet. Then a couple of weeks ago it started up on it's own. Still very slow. Yesterday I started it. NO MOUSE! I restarted it 3 times still no mouse. So I was able to get into the mouse settings and changed the color of the mouse and made it a bit bigger. When I restarted it I had a mouse! Now the programs don't work. I can click on them as much as I want and nothing. AND the start menu is back to Windows Vista style so I shut it down. Today I went down and it was already running and it was0 doing a Windows update. It took 30 minutes. Then it started as normal except the programs still don't work and the start menu is still messed up. I can't even get to the command prompt to find out what made it start on it's own. I was able to open the settings but couldn't do anything there. I couldn't even use the mouse to turn the computer off again. I had to use the tab to get down the the power button to turn it off.


I am getting very worried that someone has taken over. Does anyone have any thoughts on how I can figure this out? Your help will be greatly appreicated.


Norma

:)

 

computer virus

i think me computer has a virus when i start it up there are no short cuts or task bar( thing with the start button) any suggestions on how to fix it? thanxs


L: email-martinjurewicz@hotmail.com

 

BROWSER HACK VIRUS

Did you scan with Adwcleaner and the Emsisoft Emergency Kit?

Did you follow all of the suggested steps in How to remove SafeSearch.net & SafeSearch Search (Mac & Windows) to include scanning
with Zemana, Malwarebytes and if necessary with Hitman Pro?

The scanners that have been recommended should work on "Safesearch" hijacker and also on "some other virus."

Did you reset your browsers as suggested in my previous post?

If you do not wish to use the independent scanners (listed above) that I use when removing adware and PUPS from computers and you do not want to reset your browsers then you may want to reset your computer. Before considering this option suggest you
carefully review Recovery options in Windows 10

Alternatively you can obtain premium support from MS at http://answerdesk.microsoftstore.com

Or

You may wish take your computer to a professional computer repair technician.

Regards...

 

Hacked computer

My computer was hacked and I lost my admin rights. I tried doing a recovery, but that failed. Incomplete. Can't get to lock screen anymore

Any suggestions?