Windows 10: do i have a virus?

Discus and support do i have a virus? in AntiVirus, Firewalls and System Security to solve the problem; after logging in to my laptop, this blue screen pops up instead of my usual home screen. this pop up asks me to ‘add my microsoft account’ and if i hit... Discussion in 'AntiVirus, Firewalls and System Security' started by AdeleWise, Sep 16, 2021.

  1. ADELEWISE
    AdeleWise Win User

    do i have a virus?


    after logging in to my laptop, this blue screen pops up instead of my usual home screen. this pop up asks me to ‘add my microsoft account’ and if i hit next, it prompts me for my microsoft password. there are no tabs to close the screen and it cannot be closed via task manager either.

    :)
     
    AdeleWise, Sep 16, 2021
    #1
  2. DARLEEN PEN
    Darleen Pen Win User

    Clean the Virus

    Hi,

    Virus infection usually happens on a computer when it is exposed to an infected website or removable devices. For us to help you clean the malware on your device, we would need you to answer the following questions:

    • Which build and version of Windows are you using?
    • Did you encounter any error messages related to having a virus infection on your device?
    • What are the troubleshooting steps have you done so far?

    In the meantime, we suggest running any available antivirus software on your PC. It would be very helpful to us if you could also provide the result of the antivirus scan process.

    Looking forward to your response.
     
    Darleen Pen, Sep 16, 2021
    #2
  3. JSSSSSSSSS
    Jsssssssss Win User
    Jsssssssss, Sep 16, 2021
    #3
  4. BRUCE HAGEN
    Bruce Hagen Win User

    do i have a virus?

    Bruce Hagen, Sep 16, 2021
    #4
Thema:

do i have a virus?

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