Windows 10: do i have a virus?

after logging in to my laptop, this blue screen pops up instead of my usual home screen. this pop up asks me to ‘add my microsoft account’ and if i hit next, it prompts me for my microsoft password. there are no tabs to close the screen and it cannot be closed via task manager either.

:)

 

Clean the Virus

Hi,

Virus infection usually happens on a computer when it is exposed to an infected website or removable devices. For us to help you clean the malware on your device, we would need you to answer the following questions:

• Which build and version of Windows are you using?
• Did you encounter any error messages related to having a virus infection on your device?
• What are the troubleshooting steps have you done so far?

In the meantime, we suggest running any available antivirus software on your PC. It would be very helpful to us if you could also provide the result of the antivirus scan process.

Looking forward to your response.

 

svcvmx.exe virus : How to remove it?

See if one or the other multi-step removal guide helps. If you can't do a step, move on to the next steps.

• How to remove DragonBoost Adware (Virus Help Guide)
• Remove the DragonBoost PUP
• Remove the Winvmx client & Vmxclient.exe PUP (Removal Guide)

 

knctr virus

Follow the steps here.

How to easily remove KNCTR Adware (Virus Removal Guide)

If it is not listed in the Control Panel, or it can't be removed there, move on to step 2. You might be able to skip the step with HitmanPro. (30 day free trial if needed)