Windows 10: Do I have to save power and sleep changes in settings?

Do I have to save power and sleep changes in settings?

:)

 

PC will go to sleep even though the Power settings are set to Never in Windows 10.

Hello Ann,



Thank you for updating us with the status of the issue.



Since the Sleep settings are set to Default, I suggest you to make changes from the
Power options settings page and check if the issue is resolved.



Change the power settings by following the steps below and check if the issue is resolved.

• 
  Press Windows logo key on the keyboard, type
  Power options and select the top most search result.
  
• 
  Click on Change when the computer sleeps
  from the left side panel of the window and select Never option from the dropdown bar under both the options.
  
• 
  Click on Save Changes and check if the changes are effective.
  

Write to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

sleep button

Hi,

The previous update you installed could be the cause as to why you encounter this issue. We would like to ask for additional information. Please provide the following:

• Which build of Windows 10 are you using? To know about it, hit
  Start, type Winver and then press
  Enter. You could also press Windows Key + R, type
  Winver into the
  Run dialog and press Enter.
• Were there any changes made on your computer prior to the issue?
• Can you tell us what troubleshooting steps have you done so far?

Furthermore, we suggest that you check the Power & sleep settings
if sleep option is enabled. Here are the steps:

• Go to Search then key in Power & Sleep.
• On far right, select Additional power settings.
• Select Choose what the power buttons do.
• Check the Change settings that are currently unavailable, then tick
  Sleep and Save Changes.
• If you already ticked it, then un-tick it and Save Changes.
• Go back and tick it again, then Save Changes.
  

Looking forward to the requested information and the results of the recommended troubleshooting steps.

 

missing sleep menu in power

Hi,

Missing Sleep option in Power menu is usually caused by outdated or corrupted device drivers. For us to better assist you, we would like to ask the following:

• Have you made any recent changes on your computer prior to the issue?
• When you check the Power options in Control Panel, did you mean that the Sleep option is not displaying in the Shutdown settings?

If you haven't check the Shutdown settings in Control Panel, we suggest to do so and make sure that the Sleep option is enabled. To check the Shutdown settings, follow these steps:

• In Cortana search, type control panel.
• Choose Control Panel from the list.
• Click System and Security and select Power Options.
• Click Choose what the power buttons do in the left pane of the window.
• Under Shutdown settings, put a tick in the Sleep
  box and click Save changes.

If the Sleep option is already enabled and it still doesn't appear in the Power menu, we recommend that you keep the device drivers up-to-date. For your reference, check this article on how to
update drivers in Windows 10.

Update us with the outcome so we can provide further assistance.