Windows 10: Do I need to pay for bitlocker again on a replacement device?

Do I need to purchase bitlocker again? I killed my laptop with a large water spillage. I work via a VPN for a company who insist I have bitlocker installed. I have a new laptop. I can’t log out of bitlocker on the old device as it’s dead but I do have the recovery key. Can I use this to transfer to the new device? I cannot see how to do it. Thanks for any help

:)

 

BitLocker on Windows 10

Hi,

Thank you for the response and keeping the status updated.

This could be due to some corruption in the system files, please check the methods below and see if it helps:

Method 1:

I suggest you to start the BitLocker Device Encryption service.

Follow the below steps:

• Press Windows key + R from the Keyboard.
• Type services.msc and hit Enter.
• Search for BitLocker Device Encryption service.
• Double click on BitLocker Device Encryption service and click on
  Start button.
• Click on the dropdown list and set the Startup type to
  Automatic.

Method 2: Please try the steps provided in the given article.

Unlock a BitLocker-protected drive

If the issue persists, follow method 2.

Method 3: Perform SFC scan

I would suggest you to perform SFC scan and check if that helps. The
sfc/scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions. It is a utility in Windows that allows users to scan for corruptions in Windows system files and restore
corrupted files.

Refer the link: Use the System File Checker tool to repair missing or corrupted
system files

Note: Link applies to Windows 10 as well.

More information:
BitLocker Frequently Asked Questions (FAQ)

Let us know the status of the issue. We will be glad to assist you further.

Thank you.

 

why doesn't my bitlocker make me type a password?

Hi,

I understand that you have issue with Bitlocker password. I will certainly assist you with this.

Please provide us below details for better assistance,

• 
  Is your Bitlocker enabled on your system?
  
• 
  Have you made any changes on your system before this issue?
  

Please follow these steps and check if that helps.

Method 1: I suggest you to start the BitLocker Device Encryption service.

Follow the below steps:

1. Press Windows key + R from the Keyboard.

2. Type services.msc and hit Enter.

3. Search for BitLocker Device Encryption service.

4. Double click on BitLocker Device Encryption service and click on Start button.

5. Click on the dropdown list and set the Startup type to Automatic.

If the issue persists then change the password and change the settings on how drive is unlocked at startup.



Hope it will fix your issue. Please let us know the status of your issue.

Thank You.

 

Need to turn off Bitlocker to install Windows 10

Hi,

We suggest doing the following steps again to resolve the issue. To complete the procedure, make sure that you have the following information:

• You must be able to provide administrative credentials.
• The drive must be BitLocker-protected.

To suspend BitLocker Drive Encryption on an operating system drive, please follow the steps below:

• Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
• Click Suspend Protection for the operating system drive.
• A message is displayed, informing you that your data will not be protected while BitLocker is suspended and asking if you want to suspend BitLocker Drive Encryption.
  
• Click Yes to continue and suspend BitLocker on the drive.

Let us know how it goes.