Windows 10: Do not trust anyone to fix your devices remotely even if its Microsoft assistant!

Hi everyone!Do not trust anyone to fix your device by remote even if it's Microsoft assistant. Sometimes they don't know what they're doing either. For example today someone offered to help me fix my laptop webcam and after doing a few quick settings my laptop crashed. I kept trying to restart it, an LED comes on that shows it's getting power, but nothing happens after that. It's sad.

:)

 

Trust Device

Hi Joanne,

Adding your device to your Microsoft account trusted list is easy. Just follow the steps on this
link and you're good to go.

Let us know if you need further assistance.

 

Quick Assist, Remote Assist and Remote Desktop and RemoteApp

Here's an answer I got from a Microsoft MVP (this is not microsoft staff but instead a microsoft certification program)

 

Surface Pro4 trusted devices

Hello James,

Have you already synced this My Book1140 with his Microsoft Account?

Suggest you to login to your Microsoft Account and check whether this My Book1140 is listed as a trusted device. If you have already added this as a trusted device in Microsoft Account then it will get automatically synced if you use the same Microsoft account
in some other devices.