Windows 10: Do we need a new account to open Microsoft on new computer. Or, do we need to add account...

We are trying to login to a BRAND new computer THAT WE STARTED TO SET UP. WE are unable or cannot sign in as a message pops up “oops something went wrong or “Violation of terms and conditions OR THERE IS A PROBLEM WITH YOUR ACCOUNT. The NEW COMPUTER Lenova Flex7i Evo Platform 14” 2-in -1touchscreen laptop13 generation intel Core i7 -1355U x window 11 will be used in the same WI-FI or household for personal use. The current account was setup several years ago on a Toshiba computer. Currently we have an iPad and cellphones on our WIFi .Thank you.

:)

 

How to replace old Microsoft Account with a new Microsoft Account

Hi Hitendra,

Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

I would suggest you to switch your Microsoft account to a Local account first and then switch back with a new Microsoft account. Please refer to the following steps:

Step 1:

• Type Manage your accounts
  in the search bar and click on it
• Click on "sign in with a local account instead"
• Press next and complete the process.
• If you do not have a local account, leave the credentials blank and proceed.

Step 2: Now, on the newly converted Local account, follow these steps to add a new MSA.

1. In the Start search, type "Manage your accounts" and press Enter.

2. Choose 'Accounts'.

3. Click on "sign in with a local account instead"

4. Enter the Microsoft account ID and Password and click Next.

Hope this post helps. Get back to us for further queries. We are happy to help!

 

Migrating to new Microsoft Account

You'll need to export the contacts to a CSV file from the old account and then you can import that CSV file to your new account. It's pretty quick and not hard to do:

• From a computer, go log into the People Hub of the old Microsoft account.
• Select Manage > Export
• When the Export box opens up, select the "Save File" option to save the WLMContacts.CSV file to your computer

Now you can import the CSV file into your new Microsoft Account:

• From a computer, log into the People Hub of your new Microsoft account
• Select the "Import from file" option found in the grey rectangular box

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown