Windows 10: DOB changed on account

Discus and support DOB changed on account in Windows 10 Gaming to solve the problem; Recently my DOB has changed on my account and now says i am under 13 so cant change it back and every time i try to use my browser or email it asking... Discussion in 'Windows 10 Gaming' started by Melissa Watson, Jan 13, 2023.

  1. MELISSA WATSON
    Melissa Watson Win User

    DOB changed on account


    Recently my DOB has changed on my account and now says i am under 13 so cant change it back and every time i try to use my browser or email it asking for permission Any advice is greatly appreciated

    :)
     
    Melissa Watson, Jan 13, 2023
    #1
  2. SIMON RPICKERING
    Simon RPickering Win User

    Can't change Microsoft Account DOB using neither method recommended my Microsoft

    I want to correct my wife's DOB from 2015 on her Microsoft Account to prevent any restrictions for her using her laptop applications.

    I have followed the instructions of:

    How to change a birth date on a Microsoft account - Microsoft Support

    The first method doesn't work because it thinks she is a child so I have to resort to the second method of adding her to my account as a family member.

    However, on the family account list, it states her account as an adult. It won't let me modify the dob.

    Questions:

    1 - How can I correct her DOB if I can't do it through her account or through my family account.

    2 - Why does on the 'your family' list on my account say she is an adult when her dob is currently set to 2015.

    Thank you... DOB changed on account :)
     
    Simon RPickering, Jan 13, 2023
    #2
  3. HYS3QM
    Hys3qm Win User
    Changing child's DOB but no option to do so

    Hi,

    I'm trying to change my son's DOB on Microsoft. All Microsoft instructions say to log in to my adult account, select him in Family and select 'Manage My child's profile info' and then choose 'Edit this
    child's personal info'

    Seems straightforward but I don't get offered the 'Edit this child's personal info' option on the 'Manage my child's profile info page'.

    All it has is a statement saying some countries have different steps to regulate what children can do online.

    And I can't change the DOB from my son's account via the 'personal info' section.

    Any suggestions welcome as I've spent hours looking into this!

    Thanks
     
    Hys3qm, Jan 13, 2023
    #3
  4. AARON SHAH
    Aaron Shah Win User

    DOB changed on account

    I can't change my DOB on my Microsoft Account

    HI there,

    I've put in the wrong DOB on my "adult" Microsoft account and the DOB is the DOB of a child and so I now can't change it. I've tried doing it through my wife's account as we're part of the same "family" but as I'm registered as an adult it's not letting
    her update my DOB either.

    Can anyone help?

    Thanks!
     
    Aaron Shah, Jan 13, 2023
    #4
Thema:

DOB changed on account

Loading...

  1. DOB changed on account - Similar Threads - DOB changed account

  2. Changing DOB

    in User Accounts and Family Safety
    Changing DOB: I am unable to change my DOB greyed out. I have an adults account, no problems with the account. Tried everything. Ideas? https://answers.microsoft.com/en-us/windows/forum/all/changing-dob/df1326c3-c56d-4139-8f2d-af0a7a929b83

  3. Changing DOB

    in Windows 10 Software and Apps
    Changing DOB: I am unable to change my DOB greyed out. I have an adults account, no problems with the account. Tried everything. Ideas? https://answers.microsoft.com/en-us/windows/forum/all/changing-dob/df1326c3-c56d-4139-8f2d-af0a7a929b83

  4. Change my DOB in my account

    in Windows 10 Gaming
    Change my DOB in my account: Microsoft have my WRONG DOB in my account I have tried 3 months in all ways but they do not know how to correct it ....they say it is 2016 a child when it should be 1943 I am 80...

  5. Change my DOB in my account

    in Windows 10 Software and Apps
    Change my DOB in my account: Microsoft have my WRONG DOB in my account I have tried 3 months in all ways but they do not know how to correct it ....they say it is 2016 a child when it should be 1943 I am 80...

  6. Change DOB on account

    in Windows 10 Gaming
    Change DOB on account: for some unknown reason recently the DOB on my account has changed and now puts me at 13 years old, this is causing issues accessing my emails https://answers.microsoft.com/en-us/windows/forum/all/change-dob-on-account/d84a8ebd-7803-404a-ade7-193a94ee161e

  7. Change DOB on account

    in Windows 10 Software and Apps
    Change DOB on account: for some unknown reason recently the DOB on my account has changed and now puts me at 13 years old, this is causing issues accessing my emails https://answers.microsoft.com/en-us/windows/forum/all/change-dob-on-account/d84a8ebd-7803-404a-ade7-193a94ee161e

  8. Change DOB on account

    in User Accounts and Family Safety
    Change DOB on account: for some unknown reason recently the DOB on my account has changed and now puts me at 13 years old, this is causing issues accessing my emails https://answers.microsoft.com/en-us/windows/forum/all/change-dob-on-account/d84a8ebd-7803-404a-ade7-193a94ee161e

  9. DOB changed on account

    in Windows 10 Software and Apps
    DOB changed on account: Recently my DOB has changed on my account and now says i am under 13 so cant change it back and every time i try to use my browser or email it asking for permission Any advice is greatly appreciated...

  10. CHANGING DOB

    in User Accounts and Family Safety
    CHANGING DOB: i am trying to change my sons DOB on the Microsoft page I've see that it tells you to go to family->manage child permissions but I get a page showing: In the United States, South Korea and the EU, legislation requires that children have adult consent before creating an online...