Windows 10: Docking issue?

Last week, I was having issues accessing my OneDrive. I had a computer technician come in and re-image my computer. The technician was able to fix the issue of my OneDrive, but what I noticed I had issues with my docking system. We downloaded the display link and that seemed to have worked. What is happening now, when I open any of my Microsoft programs my computer would crash and disconnect my docking system and would stop responding. Did anyone ever had this issue?

:)

 

I cannot connect to home Wi-Fi off the docking station but not on docking station.

1. I cannot connect to home Wi-Fi off the docking station but not on docking station.
2. When i'm on docking station system says i'm connected to home Wi-Fi, but when i browse says not connected.
3. Other devices connected to home Wi-Fi has no issue.
4. What steps can i take to resolve the issue other than updating Wi-Fi adapter driver?

 

HDD Docking

Hi Tonyo,



Thank you for writing to Microsoft Community forum.

• What is the make and model of the computer?
  
• What is the make and model of the docking station?
  

The computer docking connections located on the bottom of the computer vary between computer models. For the docking station to work properly, the docking posts, eject mechanisms, and electrical connections on the docking station must be compatible
with the connections on your computer model.



Meanwhile, if the docking station is compatible, you may update the device drivers for your docking station and check if it works.



Update device drivers for docking station:

• Open the PC manufacturer support Web site, search for the
  Docking Station Driver for your PC model.
  
• Install the driver suggested and check.
  

If the issue persists, update the BIOS and try connecting the Docking Station again.



Note:

Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the
configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.





Regards,

 

Keyboard issues?

Hi,

Thank you for posting your question in the Microsoft Community.

I see that you have tried multiple troubleshooting steps and I appreciate the efforts that you have taken to resolve the issue. We will try a few troubleshooting steps and see if it helps.

• Is that docking station compatible with the HP laptop?
  

This issue can occur is some of the docking station drivers are not working as expected.

You may want to update the device drivers for the docking station and check if that helps or makes any difference.

As the laptop is working fine without any issues without the docking station, suggest you to refer to the steps from this HP article to ‘Troubleshooting
Problems with Docking Stations’.

Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator