Windows 10: Docking station not recognized

Hello,my ThinkPad USB-C Dock - Type 40A9 station is not recognized by my Windows 11. I'm using Lenovo IdeaPad 1 15AMN7 - Type 82VG. Device manager is showing the dock station as 'Billboard Device'.I have downloaded the driver from the official Lenovo page and installed them. I have also tried to update the driver via the Device manager wizard, but it says that the driver is on the latest version.I can confirm that the docking station is working, since I've tested it on another Lenovo laptop. Could you please help with this?

:)

 

I cannot connect to home Wi-Fi off the docking station but not on docking station.

1. I cannot connect to home Wi-Fi off the docking station but not on docking station.
2. When i'm on docking station system says i'm connected to home Wi-Fi, but when i browse says not connected.
3. Other devices connected to home Wi-Fi has no issue.
4. What steps can i take to resolve the issue other than updating Wi-Fi adapter driver?

 

Is there a docking station that is not recognized by the monitor if nothing is connected to it?

Hello there! I am Charity, I'm an Independent Advisor and a Microsoft user like you.

I'm glad to help you today!

I understand you have an inquiry regarding the monitor configuration while connected to both docking station and a PC.

The monitor could still be recognizing the connection onto the docking station. Can you try unplugging the power cable from the docking station and see if the monitor will connect to the PC?

Kindly make sure that during this test scenario, the monitor is still connected to the docking station.

 

DVI not working on extended monitor with Surface Book docking station

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Make sure the power light for the docking station is on
  
• 
  Make sure the monitor is getting power
  
• 
  Make sure the cable is connected properly to the monitor
  
• 
  Unplug and reconnect the Mini-DVI adapter on the back of your docking station
  
• 
  Try flipping the connector for the adapter over (turns out some adapters can go in upside-down)
  
• 
  Take the Surface out of the docking station then put it back in
  
  
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.