Windows 10: .Docs on outlook not opening in PDF when clicked.

Hi,Got an issue with Outlook Desktop App where it offers to open a word .doc file in PDF when you click to Print from an email. When you click "Open in PDF" nothing happens, I have checked the "default apps" and pdf's should open in Edge Browser.If I go to web app Outlook, this works as it should.I have tried, resetting, repairing and reinstalling Outlook but issue still persists on Desktop AppDevice: Lenovo 11CK003AUK on W11 23H2Any advice would be greatly appreciated :

:)

 

Windows 10 - Outlook Hyperlinks and PDFs Opening in Edge Not Chrome

I want to once again use Chrome for URLs and Adobe Reader for PDFs, but lost this after a Windows 10 auto-update.

I now too have the situation where PDFs in emails I receive in Outlook (2010) open in Edge, and when I attach a PDF to an Outlook email it shows as an Edge doc. Also, URLs in Outlook Emails open in Edge. PDFs and URLs other than in Outlook open with my
preferences.

I've reset all the defaults I can find to associate PDFs with Adobe Reader and URLs to Chrome. Also tried the suggested regedit change. Didn't help at all.

My Set Default Programs don't show Microsoft Outlook, just:

• Microsoft account
• Microsoft Edge
• Microsoft family restrictions
• Microsoft Solitaire Collection

Control Panel shows I have both Microsoft Office Click-to-Run 2010 (which includes Visio) and Microsoft Office Home and Business 2010 - English (which includes Outlook, Word, Excel, and Powerpoint).

 

OPENING A SAVED PDF DOC

Trying to open a PDF document, as a PDF doc that I downloaded and saved on my laptop. When I click on 'open' a message box appears. I am given two options--either convert it to a Word doc or 'Cancel". How do/can I open my doc the way that it should be, as a PDF document?

 

Trouble Opening PDF's

Hi Parker,



Thank you for posting on Microsoft Community. We will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• Does the issue persist in Edge browser?
• Do you get similar error when you open the PDF file in Adobe reader?

Check if you are facing similar issue in Edge browser.



Step 1: Open PDF file in Adobe reader and check if you are facing similar issue.



To open PDF file directly from Adobe reader, follow the steps below:

• Open Adobe application and click on Edit.
• Click on Preferences and select Internet.
• Uncheck Display PDF in Browser option and check if you are able to open the PDF file without getting the error code.

Step 2: If you are able to open PDF file in Adobe reader, I suggest you to
Turn off Internet Explorer,
enable it again and check if the issue is resolved.



For further assistance, I suggest you to post your query in Adobe support forum.

https://forums.adobe.com/community/adobe_reader_forums



Thank you.