Windows 10: Documents and photos are gone

Discus and support Documents and photos are gone in Windows 10 Installation and Upgrade to solve the problem; I opened my computer and all my documents and photos are gone. I am not logged in as a temporary account user. I have searched for a Windows.old folder... Discussion in 'Windows 10 Installation and Upgrade' started by AdrianDVz, Sep 12, 2019.

  1. AdrianDVz Win User

    Documents and photos are gone


    I opened my computer and all my documents and photos are gone. I am not logged in as a temporary account user. I have searched for a Windows.old folder and don't see one. When I open the folders for pictures and documents it days this folder is empty. I have restarted the computer numerous times. Yesterday the same thing happened and I was able to restore it to a previous version and everything came back. Today I tried to restore it again but the computer will only allow me to restore it to last night which doesn't help.

    :)
     
    AdrianDVz, Sep 12, 2019
    #1

  2. how to save scanned photos and documents to computer

    Hi,

    Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

    I suggest you to follow the below steps to give permission for entire system, so that you can save the files in photos and documents.

    • Right click on the folder and click on properties.
    • Click on security tab and select the group\user name.
    • Click on edit option and check the option full control.
    • Click on apply and then on ok button.
    Now you can try saving the file in photos and documents and check if the issue persists.

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Sep 12, 2019
    #2
  3. Bree Win User
    Photo app is gone


    @Lenoveo, it's actually named 'Photos' with an 's'. Is it really missing, or is it just the Tile on Start that's gone? Try typing photos in the Cortana/Search box next to Start and see if it finds it. If it does appear in the list you can right-click on it and 'Pin to Start' (or the taskbar). If it doesn't, try Brink's 'App reset' tutorial.
     
  4. Documents and photos are gone

    Why did the startup window get cleared?

    I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.
     
    smartali89, Sep 12, 2019
    #4
Thema:

Documents and photos are gone

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