Windows 10: Documents folder suddenly completly empty

Discus and support Documents folder suddenly completly empty in Windows 10 Support to solve the problem; Hello all, Today I turned on my (what I believed to be perfectly functional) PC to discover to my horror that my Documents folder (where I keep... Discussion in 'Windows 10 Support' started by doublebind, Jun 5, 2018.

  1. doublebind Win User

    Documents folder suddenly completly empty


    Hello all,

    Today I turned on my (what I believed to be perfectly functional) PC to discover to my horror that my Documents folder (where I keep everything of value) is completely empty. My SSD is a Samsung 850 EVO 500GB. 1yr old I believe.

    What I've tried:

    1) Restarting multiple times
    2) Shutting down. Waiting 10 mins then turning on again.
    3) Shutting down. Waiting 10 mins. Turning off power for 10 mins. Returning power. Turning on.
    4) Full virus scan (Kaspersky Anti-Virus 2019). All good.
    5) chkdsk. All good.
    6) SFC. All good.
    7) Properties on disk. Then error check. All good.
    8) Checking manually all user folders. Hidden files and folders option always ticked.
    9) Searching in whole PC for files I know existed.
    10) Indexing error check. All good.
    11) No backups. My own error.
    12) Search manually in AppData.
    13) Updated Samsung Magician to 5.2.1
    14) Using various software to open recent files (for example Photoshop to open a recent photo)


    Any ideas? Because I'm all out...

    :)
     
    doublebind, Jun 5, 2018
    #1
  2. joesoup(2) Win User

    Games folder suddenly empty Windows 10

    Using Windows 10. This morning the games folder was suddenly empty. I found instructions that were for Windows 7 on how to turn on games, and tried to use the same method, but when I went to "turn windows features on and off" in the Windows 10 control
    panel, 'games' isn't on the list. Any suggestions?
     
    joesoup(2), Jun 8, 2018
    #2
  3. Prabhavathi Patil Win User
    Downloads folder is the Documents folder

    Hi Chris,

    Thank you for posting your query on Microsoft Community.

    I suggest you to Restore to Default the folders and document settings and see if it helps.

    Step 1:

    Please follow below steps and check if it helps.

    • Go to Download folder.
    • Right click on the Download Folder and go to Properties.
    • In Properties go to Location tab.
    • In location Tab Click on Restore Default.


    Step 2:

    Please follow below steps and check if it helps.

    • Go to Documents folder.
    • Right click on the Document folder and go to Properties.
    • In Properties go to Location tab.
    • In location Tab Click on Restore Default.
    After performing above steps change the settings as you required and check if it helps.

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Prabhavathi Patil, Jun 8, 2018
    #3
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Documents folder suddenly completly empty

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