Windows 10: Does anyone know how to resolve this issue?

Discus and support Does anyone know how to resolve this issue? in Windows 10 Gaming to solve the problem; I have a friend who is getting the following pop up on her system when she is on the... Discussion in 'Windows 10 Gaming' started by dar214, Oct 26, 2024.

  1. DAR214
    dar214 Win User

    Does anyone know how to resolve this issue?


    I have a friend who is getting the following pop up on her system when she is on the internet:https://masbay.z10.web.core.windows.net/werrx01USAHTML/?bcda=1-808-232-xxxx#I've worked on computers for over 30+ years so I have an extensive background in handling issues like this. Unfortunately, everything I 'throw' at this problem fails. I've tried malware detectors, multiple virus protection programs, root kit detectors, and any thing else I can think of ... but nothing works. It will go away temporarily but always comes back.I am about to wipe her system and do a clean install but thought I'

    :)
     
    dar214, Oct 26, 2024
    #1
  2. SLARTYBART
    Slartybart Win User

    "missing internet protocols" - I know, not a new issue.


    Here are some other things to try:
    Resolve network issues - Windows 10 Forums

    There is one additional fix that I did not include in the Resolve thread ... Not sure it should be a generic solution offered. If the issue persists after trying the suggestions in the thread, I can write up the procedure - it's only a few steps, but it involves modifying the registry.
     
    Slartybart, Oct 26, 2024
    #2
  3. JOHAN45
    Johan45 Win User
    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Oct 26, 2024
    #3
  4. DARWIN DIM
    Darwin Dim Win User

    Does anyone know how to resolve this issue?

    Resolving login issues

    If your device doesn't run in safe mode, the next step that we suggest is to run a repair using a boot media. Here are the steps:

    • Restart your device.
    • Upon start up, keep on pressing F12 to check if your device respond to BIOS.
    • Once you've accessed the BIOS setup screen, follow the step-by-step guide on Yashwanth Kotakuri's

      post       on how to repair start up using a boot media for Windows 10.

    Let us know if you need further assistance with the repair.
     
    Darwin Dim, Oct 26, 2024
    #4
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Does anyone know how to resolve this issue?

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