Windows 10: Does anyone not receive an email from Microsoft for recovery code or have the password...

Hi to whoever can help me. I am connected to my secondary that I created because I can't get into my primary account and haven't been able to since February. My original issue stemmed from Microsoft 11 update and changed how I log in from my regular computer sign in into having to sign into my laptop through my Microsoft account. I have not used my Microsoft account in a long time so I have no idea what the password is and tried all the ones I would have put and it blocked me from too many sign in attempts. Whenever I try to complete the recovery password form I immediately get an email saying

:)

 

Microsoft 10 - Recovery Code not working for access to Google Chrome passwords

Hello,

Please answer the below questions:

• Are you trying to use the recovery codes to reset the Windows password?
• What happens when you use the recovery codes?
• Do you get any error message?
• Did you try any troubleshooting steps?

Please get back to us with the information.

If you are trying to reset the password for Microsoft account, you may refer the article below:

Why can't you sign in?

Reset your password

I hope this helps you. If you have any further queries, feel free to contact us. We will be happy to help you.



Thank you.

 

hdd password recovery

howdy. if this isnt the right forum please move it.
a friend has a 3 year old hp or compaq tower. they called me to help. they are not able to get into the admin accound, because the password was changed. it was changed by them when a popup told them for security they should change thier password.
after it was changed they could no longer get into the admin account with the password they changed it to, and the computer started sending out emails to everyone on her address list with porn and viagara type adds.
i ran anti virus and we found 20 trogans, virus, ect. everything comes back clean now, but we still cant get into asdmin account to format drive.she doesnt have a vista system disc, just the recovery partition.
1.. is there a way to get the password?

2... if not can i install a new hdd and install from her recovery partition?

3...will i be able to install new hdd and install vist from my disc or is the mb set up to not alow that?

thanks for any help, they are on a limited budget and are true friends to me and i would like to help them. thanks! sam

 

gmail problem

Hi
I have several gmail accounts and can sign into Chrome with each except for one.
When I attempt to sign in with the problem account it tells me that the password is incorrect.
Using Gmail's account recovery & 2 factor authentication gmail sends a verification code to my phone (which I receive).
The next step is to enter the verification code into account recovery which it accepts.
It then states that it will send a code to my recovery email address.
However, I don't receive the email.
I've attempted using a different recovery email address with no luck.
Now the email account is working since it receives (& sends) emails daily (vial Mailbird).
It's just not possible to sign into Chrome with it.
Any suggestions?