Windows 10: does microsoft ever lock down a computer i got a calll that said my computer had been...

does microsoft ever shut down a computer i got a mesage that my computer was locked down do to a hacki tsaid calll 8882244909 i feel it was a scam

:)

 

computer keeps locking up...

him your computer locks up.... check what your running and see if it affects it cause this shouldn't happen it could be your ram or your mouse but i'm just giving a suggestion

 

Random Auto-Locking of Computer Screen

Nobody suggested checking out Event Viewer?

When your computer randomly locks, search for, and open: Event Viewer

Under Windows Logs, Check out:
• Application
• Security, and
• System

See if you can find something that states anything that could be related to your computer locking. The newest events are listed at the top of each section, so finding an event log would be pretty easy to find. Hopefully we can find what is causing the computer to lock.

 

Locked computer

I have been locked out of my computer - it is asking for a Bitlocker recovery key which I do not have and is not listed in my Microsoft account (although several other recovery keys are)

The computer is listed as one of my devices in my Microsoft account but no Bitlocker key.

How can I gain access to my computer?