Windows 10: Does microsoft intentionally infect users with the com surrogate virus?

I am a novice when it comes to using the computer. I recently had some problems and asked for help from some "professionals" at eset. I think they accused me of having tried to circumvent some microsoft rules and said that you intentionally infected users with the com surrogate virus https://forum.eset.com/topic/16014-how-to-remove-dllhostexe-32-com-surrogate-virus/ Is this true? I could be very wrong but that's the way I read it?

:)

 

steps taken for infected Pc's.


I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

thx

 

Infected by mail.ru virus


I reinstalled Java, now its version is 64-bit. We have deleted and cleaned a lot of things. So I think I shouldn't think my PC is infected now. I thought silly about residual files, sorry for that. This infected virus disrupted my psychology. Anyway, is there any step to clean or do something else for harmful file or stuff in my PC?

Thanks.

 

Windows- Edge 10 is infected by virus

Hi Grover,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

To understand the issue better, please provide us more information.

• What is the exact issue you are facing on Windows 10?
• What is the make and model of the computer?

For now I would suggest you to perform a virus scan. If a computer is infected by a virus, lots of resources will be taken up to greatly slow down computer performance. Click on the below to perform a virus scan.

http://www.microsoft.com/security/scanner/en-us/default.aspx

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Hope this helps. Post us with the status we will be glad to help you.