Windows 10: Does Microsoft make a fingerprint reader for Windows 11

Does Microsoft make a fingerprint reader for Windows 11

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Fingerprint Reader not working on Windows 10

Hi Kayleigh,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you are facing issues with accessing Fingerprint reader on Windows 10, do let us know the following to assist you better:

• What is the make and model of your device?
• What is the device status in Device Manager along with exclamatory mark?

I suggest you to try few of the below troubleshooting steps and check if it helps.

Method 1: Run Hardware troubleshooter as it will help in resolving the issues with hardware and resolve any simple issues found.

• Press Windows key from the keyboard, click on
  Control Panel.
• In the Control Panel window, select Category and then select
  Large icons.
• Click on Troubleshooting, click on
  view all option on the upper left corner.
• Select the Hardware and Device
  options from the list.
• Click Next and follow the on-screen instructions.

Method 2: I suggest you to update the drivers for Fingerprint Reader in Device Manager:

Steps:

• Right click on Windows key from the desktop and click on
  Device Manager.
• Expand Human Interface Devices, right click on the
  Fingerprint driver and select Update Driver Software
• Check if you are able to access the device.

Hope it helps. Reply to the post with the required information and updated status of this issue for further assistance.

 

windows 10 doesn't recognized internal fingerprint reader

Hi,

Welcome and thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you

I will certainly help you.

I suggest you to uninstall fingerprint reader software from the computer and reinstall it in compatibility mode and check. Follow the below steps

Step1: Uninstall fingerprint reader software.

• • 
    Press Windows key + X on the keyboard.
    
  • 
    Click on Control Panel
    
  • 
    Go to Programs and Features
    
  • 
    Right click your fingerprint reader software from the list and tap or click
    Uninstall.
    
  • 
    Reboot your machine
    

Step 2: If you have executable file of the corresponding driver, I suggest you to install the downloaded driver file in compatible mode. Follow the steps:

• 
  Right click on the driver, and click on Properties.
  
• 
  Go to the Compatibility tab.
  
• 
  Check the box for Run this program in compatibility mode for:
  
• 
  Select the version of Windows in the list of Operating systems.
  
• 
  Click OK.
  
• 
  Double-click the driver file to install the driver and follow the onscreen instructions.
  
• 
  Reboot your computer.
  

Also, refer:

Make older programs compatible with this version of Windows

Make older apps or programs compatible with Windows - Microsoft Support

Applies to Windows 10 as well.

How to: Install and Update drivers in Windows 10

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Let us know if you have any further query on Windows we are glad to assist you.

 

Fingerprint reader stopped working

Hi AlessandroTorcoli,

I am , a fellow Microsoft user like you.

I understand that you have tried various methods to fix the fingerprint reader issue on your Lenovo 13s-IML laptop after updating to Windows 11. Since you have already tried updating drivers, BIOS, and other troubleshooting steps, I suggest you try the following steps:

Uninstall and reinstall the fingerprint driver specifically designed for Windows 11:

> Download the Fingerprint Driver (Goodix, Elan) for Windows 11 (64-bit) from the Lenovo support page.: https://support.lenovo.com/eg/en/downloads/ds55...

> Uninstall the current fingerprint driver from Device Manager.

> Install the downloaded driver and restart your laptop.



Keep in mind that using a PIN or a password manager can help you log in more quickly and securely while you're trying to resolve the fingerprint reader issue.

Let me know if you have any further question, Let's work together to resolve the issue.

Best regards,


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