Windows 10: Does microsoft want me to pay for support every time they make me change my password?

Does microsoft want me to pay for support every time they make me change my password? I changed the password, and now I can't get to my files, I can't use MIcrosoft 365 - which I pay dearly for. This happens EVERY time they make me change my password. I see no way to contact support. AND they'll probably charge me if I do find a way. SO WRONG!

:)

 

forgot then changed Microsoft account password

Hi,

Welcome to the Microsoft Community.

I would suggest you to follow the below steps and check if it helps.

• Try disconnecting the cable from the Internet:

• • If there is a Wi-Fi icon on the sign-in screen, click it and go to Airplane mode.
    
  • If there is a wired connection, disconnect the wire.
  • If sign-in is successful, let us know in the comments!
  • Also, we can then change to a local account, restart, and re-connect to the MSA.
    
  • If this works, please let us know!

2. Try sign-in on another device (phone or PC) via the
https://account.microsoft.com
page.

• If the sign-in is unsuccessful, stop and handle it like any other password issue.
  
• If sign-in is successful there, don’t try resetting/changing the password, continue to the next step.

3. Try using the On-Screen Keyboard to sign in on the PC.

4. If that fails, make sure the PC is connected to the Internet (the connection icon should be visible in the lower right).

Thank you.

 

Trouble Changing Wi-Fi Password


I've been following the following steps to change my Wi-Fi password for some time:

1. Launch Control Panel.
2. Click "Network and Internet."
3. Click "Network and Sharing Center."
4. Click "Wi-Fi...."
5. Click "Wireless Properties."
6. Click the Security tab.
7. Check "Show characters."
8. Enter the password in "Network security key."

Those steps have been working just fine, but today I discovered a new wrinkle. If I change the password inside the router first, "Wi-Fi..." doesn't appear in step 4. This isn't much of a problem at home, because I can just change the password in Control Panel before I change it inside the router, but it would be a problem at a public hotspot, or something of that nature. I also tested Brink's instructions in "How to Connect To a Wireless Network in Windows 10," but they don't work for me either. How can I fix this?

 

account password change

Hi,

Thank you for posting your response.

Before we proceed, I would like you to provide the information stated below:

1. Which version of Windows 10 is currently installed in your computer?

2. Are you using a Microsoft Account to log into your computer?

To open System Properties and check the version of Windows, follow the steps below:

1. Open Run Command (Windows button+R).

2. In the dialog box type control system and hit enter.

If you are using a Microsoft Account to log into your system and you are unable to change the password, then I would suggest that you sign in online and change your password. Follow the steps below to do so.

• 1. Click on the link below to open the Microsoft site, and then select
  Security & privacy.

https://account.microsoft.com/about

• Select Change password.
• 
  Enter your current password, then the new password you want, then enter the new password again.
  
• 
  Select Save.
  

Hope this information helps.