Windows 10: Does the MS Safety Scanner REMOVE infections if found.

Discus and support Does the MS Safety Scanner REMOVE infections if found. in Windows 10 Gaming to solve the problem; Is it only valid for ten days as mentioned by many, its been a month since i have installed it and it hasnt yet prompted me about that, i am running it... Discussion in 'Windows 10 Gaming' started by gamefreak., Dec 8, 2023.

  1. Does the MS Safety Scanner REMOVE infections if found.


    Is it only valid for ten days as mentioned by many, its been a month since i have installed it and it hasnt yet prompted me about that, i am running it after a month and its running. is it free to use for everyone?and also i have read that it doesnt show up in start menu or on desktop or when you make a search in the menu but i am able to see it when i search MSERT. Can you address if there is some problem.thank you

    :)
     
    gamefreak., Dec 8, 2023
    #1
  2. dalchina Win User

    Unable to Load Microsoft Safety Scanner Web Page


    Hi, Which specific URL are you having problems with?

    Does this help?
    You cannot download the Microsoft Safety Scanner because of a malware infection - Microsoft Support
    "If a malware infection is preventing you from downloading the Microsoft Safety Scanner to your computer, use one of the following methods to download and run the tool.Method 1: Run the Microsoft Safety Scanner from removable media

    Save the Microsoft Safety Scanner to removable media on an uninfected computer, and then run the tool on the infected computer. To do this, follow these steps:........................................"

    You can also get the scanner here e.g.
    Microsoft Safety Scanner Download
     
    dalchina, Dec 8, 2023
    #2
  3. Microsoft Safety Scanner > Files Infected count

    There's a bit of a UX problem with the scanner. As it is running it may encounter files that are suspected of being infected but indicate a count as: "Files Infected: XX"

    This suggests the files are infected and apparently no list of these potentially infected files are provided.

    1. Change the label to "Possible Infected Files"
    2. Write to the msert log the list of possibly infected files for further review/action.
    I say this as I let the tool run for over 3 hours, racking up over 20 "Files Infected". My computer was disconnected from the Internet during the scan. So I was surprised that the files in question were somehow "cleared" despite a lack of Internet connection.

    From the log:

    Results Summary:

    ----------------

    No infection found.

    Failed to submit MAPS report: 0x80072EE7

    Failed to submit clean hearbeat MAPS report: 0x80072EE7

    Microsoft Safety Scanner Finished On Sun Apr 30 13:20:56 2023

    If the suspected files couldn't be submitted, then how were they cleared? Which files were suspected?

    I appreciate the tool just cannot trust the results.
     
    JasonNeiman, Dec 8, 2023
    #3
  4. Does the MS Safety Scanner REMOVE infections if found.

    How to delete Microsoft safety scanner virus infected files

    Dear MS ,

    How to delete Microsoft safety scanner virus infected files
     
    Prakash Annappa, Dec 8, 2023
    #4
Thema:

Does the MS Safety Scanner REMOVE infections if found.

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