Windows 10: Does there have any doc for "Paired" changed to "Not Connected"

Recently , I just noticed that the wording of BT device is changed.In the psat, the device was paired but not connected would show "paired", but now seems to be "not connected".Is it an expected behavior? And when was the chang start? Does there have any document as reference?Are they act different in Win10 and Win11?

:)

 

Arc Touch Mouse | Surface Edition can't Pair

1. Was there any changes made in software or hardware? No changes. As stated it started after I tried to pair it to a new PC/Laptop and the pairing indicator light never comes on the ARC mouse when I hold the pairing button down.
   
2. Are you trying for the first time to connect or was it working before?
   No it's not the first time. Both worked on the previous laptop. They only stopped working after I tried to pair them to a new one.
   

Thanks for the suggestions but those are the normal steps I already took and unfortunately none worked. Because the pair light doesn't come on either I think it's a glitch with the mice memory that happened when pairing to a new device or other bluetooth
devices. The same thing happened for both mice.

 

Bluetooth pairing, but not connecting-Windows 10

• Have you tried updating your drivers? Yes. Said drivers were up to date.
• Have you made any recent changes before this issue occur? No
• What troubleshooting steps have you done so far? Checked for driver updates; unpaired(removed device) and started over; checked to see if device would pair and connect with other devices (it does); Checked to see if other devices will pair and connect with
  ProBook (they don't)
• Did you get any error messages when you try to connect your Bluetooth to your device? only one device had an error message (phone) it said that the code was incorrect, but the code was exactly the same. The speaker and headphones did not have any messages
  when pairing.

 

Bluetooth Connection Issue - headphones, LE vs regular connection

Hello,

Thank you for writing to Microsoft Community Forum.

To have a better clarity on the issue and guide you accordingly, respond to the questions listed below:

1. Have you tried connecting the headphones to another computer and check if it’s working fine?
   
2. What is the make and model of the computer?
   

Meanwhile, I would suggest you with few simple steps. Kindly follow the same.

Step 1: Troubleshoot problems with Bluetooth accessories.

If you can turn on Bluetooth but are having problems pairing or using a Bluetooth accessory, kindly follow the article which gives you steps on
Audio troubleshoot problems from - https://support.microsoft.com/en-us/help/14169/windows-10-fix-bluetooth-problems

Step 2: There are two terms regarding Bluetooth: pairing and connecting. Pairing is the introduction of one device to another. Once paired, they will stay in each other’s memory until manually erased. Once a device
is paired, the headset can then connect to that device to receive audio or voice from the device.

• Go into the device's paired list and manually select the Bluetooth.
  
• You may need to clear your paired list in your headset and re-pair your headset to your device.
  
• To clear your paired list in your headset, follow these steps: on the headset, press and hold the call and volume – buttons for 10 seconds
  
• The headset will revert to discoverable mode (slowly blinking LED), allowing you to re-pair the computer you want connect.
  

We await your response.

Regards,

Mala. S

Microsoft Community