Windows 10: Does Windows Hello Face feature work in Yoga 7-14ITL5 Laptopideapad?

Hello, I just got the Lenovo Yoga 7 14ITL5 U1a. I wanted to know if the laptop supports the Windows Hello Face feature. Looking at the Windows setup options it seems it is not supported "We couldn't find a camera compatible with Windows Hello". My brother uses the Lenovo Yoga 7 and that laptop supports the Windows Hello Face feature.

:)

 

windows hello face problem...

List of Windows Hello supported Dell Laptops:

 

Windows Hello Face Recognition Set up

Hi,

Please provide us below details to assist you better,

• How exactly you are trying to setup Windows Hello Face Recognition?
• What is the error you are getting, while trying to setup Windows Hello Face Recognition?

A regular webcam will not work with Windows Hello. Windows 10 features Windows Hello, which provides new ways to authentication using biometrics including facial recognition.
Since this is essentially 3-d detection, a camera with a specialized illuminated infrared camera is required.

I suggest you to try the below steps to setup Windows Hello Face Recognition and check if it helps.

• • 
    Open up "Settings" and click on "Accounts," then "Sign-in options."
    
  • 
    You need to set up a PIN code before you're allowed to use Windows Hello. So hit the "Add" button under "PIN" to set that up. Once you've done that the options to set up Windows Hello will unlock.
    
  • 
    You'll now see which options are available to set up under Windows Hello, Since we're looking at facial unlock you'll see an option for "Face." Click on "Set Up."
    
  • 
    The next screen will give you a little background on what Windows Hello is. Click on "Get started".
    
  • 
    The next step could happen incredibly quickly. Position yourself so your face is in the center of the frame that appears on screen. The camera will then do what it needs to do to register your face.
    
  • 
    Once you're set up you have an option that allows you to improve recognition.
    
  • 
    Now, when you go back to Settings you'll have the option again to improve recognition, remove your face, a toggle to turn on unlocking your PC when it sees your face and an added security option that will require you to turn your head
    left and right for verification.
    

For more information, refer to the below link:

https://support.microsoft.com/en-us/help/17215/windows-10-what-is-hello

Hope this information helps. Get back to us if you have any more queries on windows.

Thank you.

 

Windows Hello Face stopped working

After installing Windows 10 1909 Update KB4551762 and restarting my M/S Surface Book 2 the Windows Hello Face login would not work. I logged on with my PIN, went to settings/accounts to check my Hello/Face Sign In. Message advises that Windows could not find a camera compatible with Windows Hello Face. Prior to the Update Windows Hello Face was working. Would appreciate any feedback on how to resolve this issue