Windows 10: Does Your Phone need a Bluetooth connection to communicate with the smartphone?

I thought Phone Companion and Your Phone needed a Bluetooth connection so that PC and the phone can communicate? However, without a Bluetooth connection, I find Phone Companion is still connected to my PC. Is this normal behaviour? I could have sworn that before it said that I needed to maintain a Bluetooth connection but now it seems it doesn't need that...Can someone kind please explain if this is normal, thanks!

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:)

 

BLUETOOTH connection problem (phone to PC only)

Have been unable for several months now to send photos, or any file, from Android Phone (MiA1, Android 9) to PC (Windows 10 Pro 64-bit 1809 running on LENOVO V33015IKB). Latest updates installed to both Android and Windows. Your Smartphone on PC: version 1.19032.731.0, Your Phone Companion on Android: version 3.4.5

Already tried switching "Battery optimization exception" in YPC to ON. Also tried additionally connecting phone to PC as a tethered hotspot. Both times no improvement.

What works:
- sending any file from PC to phone via bluetooth
- using "Continue on PC" to send link from phone via bluetooth to browser on PC

What doesn't work:
- Share photo (or any file) from phone to PC via bluetooth symbol
- Using Your Smartphone to load photos from phone

Expected behavior: the latter two should both work.

Went through the troubleshooting page https://support.microsoft.com/de-de/...roubleshooting and applied the steps therein:

In Windows -> System, system accounts are shown OK. In Shared Usage relevant settings are both switched ON.

In Windows settings, Your Smartphone "Allow to run as background app" ON.

Smartphone is not in airplane mode.

Logged into Microsoft account on both PC and phone.

"Do not disturb" on phone is OFF.

EDIT: Sorry forgot to mention, in phone cleared cache and cleared storage for Your Phone Companion

Disconnecting phone via accounts.microsoft.com/devices does not help.

Disconnecting phone via Windows Settings does not help.

Restarting Windows PC and reconnecting phone does not help.

Same problem regardless of whether PC is online via WiFi or via mobile Internet (USB stick).

And what is worse, now Your Smartphone no longer even shows the photos from the time when it used to work (though sending via "Send As" from PC to phone still works). Please help!

- - - Updated - - -

Eh ... this is odd ... and messy. After restarting PC a couple of times and this time hooking it up to WiFi, Your Smartphone now does update to the most recently taken 25 photos from phone ... but at the end also tells me "connection not possible" *Rolleyes

And all attempts to share a file (photo) from phone to PC via tapping on bluetooth icon still fail.

 

Windows 10 and bluetooth connect smartphones

I have a Motorola Droid Ultra that was connected Bluetooth to my laptop running windows 8. I upgraded to 8.1 and it was still connected and moving pictures and songs between the two with easy.

I upgraded to Windows 10 and now the phone still recognizes the laptop but the laptop can't / won't discover the phone.

Help, am I missing a new step some where or is this a problem over my skills?

After turning both the phone and laptop Bluetooth off and the restarting...

1. Went to the bottom right of screen - Notification tile - Left clicked and the notification message to connect the phone is there - Left clicked and message disappears.



2. (a) Went to Settings - Devices - Connected devices and the phone is no longer listed, however the wireless mouse is still listed.

(b) Went to Settings - Devices - Bluetooth and both the earpiece and the home audio are still connected.

(c) in Connected devices I went to Add a device - Left click and a box pop-up shows "Searching for devices" and still nothing.

3. Using the phone - settings - Bluetooth - search for devices - boom, the laptop is found and a passkey given.

4. Still laptop can't / won't connect with phone.

Help! What step have I missed? or did Windows forget about my phone in this new upgrade?

 

Your Phone can't see my Bluetooth (connected Phone)




Hi All,

The attached screenshot says it all. I have a Huawei Mate 10 android phone bluetooth connected to my Windows 10 machine. The "Your Phone" app has connected to the phone but claims that my PC has no bluetooth. I have dragged my bluetooth devices window (replete with my phone's current bluetooth connection) over the Your Phone app to show the inconsistency between what Your Phone is saying and what Windows 10 is saying. Has anybody got any ideas why Your Phone can't see my bluetooth connection?

Jeff P-C