Windows 10: Dolby Atmos not available for my main audio device

When I try to enable Dolby Atmos for my Focusrite Scarlett 2i2 (Focusrite USB), the option does not show up but only Windows Sonic shows up.

I checked this on my monitor's built-in speakers (PL2283H), and they did have Dolby Atmos as an option.

:)

 

Dolby Atmos

I checked this line:

5. Look for Dolby Atmos to make sure that it is properly installed.

and i have list with my two audio cards :

1. onboard - Realtek High Definition audio

and

2. dedicated Asus xonar DG audio device.

When selecting option 1. i have spatial sound dolby atmos option, but when selecting option 2, i have listed only "none" under spatial sound.

I can confirm that i had spatial sound on previous win10 build

For this part:

• From the Start menu, type in Device Manager, then Enter.
• Then click the Sound, video and game controllers driver.
• Look for Dolby Atmos, then right click on it, then click Unintall.
• Once done, remove your Dolby Atmos device and restart you computer.

i dont have dolby atmos under sound, video and game controllers

 

Dolby Atmos

We would like to confirm if you have check if you Dolby Atmos can be dectect by your computer?

We suggest that you check if its being detected by following these steps:

• At the bottom right side of your screen, where the Time and date can also be located, look for the
  sound icon.
• Right click on the sound icon, a smaill window will pop up with the Sound
  menus.
• Click on the Playback Devices.
• The Sound window will appear with the Playback
  tab.
• Look for Dolby Atmos to make sure that it is properly installed.

If its not on the list in Playback Devices, kindly check if its listed in Device Manager by:

• From the Start menu, type in Device Manager, then
  Enter.
• Then click the Sound, video and game controllers driver.
• Look for Dolby Atmos, then right click on it, then click
  Unintall.
• Once done, remove your Dolby Atmos device and restart you computer.
  

After your computer has restarted and your are in the Desktop screen of your computer, connect your Dolby Atmos device. It should automatically be installed in your computer by giving you prompts. Once successfully installed, kindly check if it is detected
now by you computer in Playback Devices.

We'll be waiting for your update.

 

Dolby atmos

Hi,

I have an issue with setting up the dolby atmos on my pc.

Setup:

From my pc i use the HDMI port from the GPU (Gforce 1080ti) to my YAMAHA RX-A1050 receiver. The receiver is then connected to the TV.

I have the 1709 version of Windows 10 and the Dolby acces app from the store.

Both my receiver an my GPU i capable of running dolby atmos.

The problem:

I followed the instructions in the Dolby app, then i get to the point i the setup where you change audio format in the spatial audio settings, where I only have options for headphones. The option to choose Dolby atmos for home theater is not available for me.

Is there a solution to this problem?

thanks in advance

Moved from: Windows / Windows 10 / Windows settings