Windows 10: Don't have permission to view photos and videos

Sir my photos are locked . My window is crashing so I reinstall it but I don't have access to my photos. I locked my photos with bitlocker and pad lock .but after reinstalling windows it says you don't have permission to view file. even I cannot cut or copy encrypted data .I changed the permission to everyone but still I can't access to my photos and videos . Can you please help me how can I unlock my photos and videos . Thanks

:)

 

Unable to view transferred files on the computer due to file permission issue on Windows 10.

Hi Andrea,



Please reply to a few questions asked below to understand the issue better:

• Which photo viewing application are you using on the computer?
• Did you check if you are able to view the pictures using other photo viewing application?

If haven’t tried, check if you are able to view the pictures using other photo viewing applications on the computer. If you are facing similar issue and able to access the old computer, check if you are able to view the picture files on connecting
the external device.



If you are able to access pictures in the old computer, give Full Control permissions to the folder by following the steps suggested in the above post, copy the same to an external drive and transfer onto the new computer and check
if the issue is resolved.



Write to us with the answers to the above questions and the status of not able to view photo files on the computer
for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Permission needed to view photos

I have upgraded to Windows 10. I downloaded photos that now I want to view them using Windows Photos. I can view most of them, but some others I can not. The message I get says: "It looks like you don't have permission to view this file. Check the permissions
and try again". I'm here for two hours trying everthing but I can not get anywhere. Any ideas?

 

Unable to view or download videos from websites

Hi Nelson,

Thank you for posting your question in Microsoft Community. We are glad to assist you.

To help you suggest steps to resolve the issue, I would appreciate if you could answer the following questions:

• Did you make any specific hardware or software changes prior to this issue?
• Is the issue specific to a particular website?

Internet Explorer 11 comes with the latest version of flash player pre-installed. So, the issue may rest with the particular page having compatibility issues with the Internet Explorer or there may be an issue with the flash
player configuration settings in Internet Explorer. Hence, I would suggest you to try the following diagnostic steps to get started in the correct direction and check if the issue persists:

Method 1:

I would suggest you to try opening the page in the compatibility view and check if you are able to view the video.

Fix site display problems with Compatibility View

Fix site display issues with Compatibility View in Internet Explorer 11 - Microsoft Support Method 1 does not resolve the issue, proceed to Method 2.

Method 2:

Try the additional steps provided in the following link.

Why won't videos play in Internet Explorer?


Internet Explorer help - Microsoft Support

Note: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature. Resetting Internet Explorer isn't reversible, and all previous settings are lost after reset.

Method 3:

As slightly mentioned in the Method 2, make sure that the necessary add-ons are enabled in Internet Explorer. To do this, follow these steps:

• Open Internet Explorer.
• Tap or click the Tools button
  
• In the Currently loaded add-ons list, click Run without Permissions.
• Look for the following add-ons in the list that's displayed. If any of these add-ons are listed, make sure the Status for each is listed as Enabled.
  

• Shockwave Active X Control
• Shockwave Flash Object
• Java Plug-in (may be multiple add-ons)
• QuickTime Plug-in (may be multiple add-ons)
• Windows Media Player

Having done the above steps, check if the websites are functioning properly.

Hope this information is helpful. If the issue still persists, please post back for further assistance, we'll be glad to assist you.