Windows 10: Dont load Sign-in options in Settings app

I updated the BIOS and after I went back it wouldn't let me in with a PIN, and since then the Sign-in options don't work.

:)

 

sign in options not loading

Hi,

Thanks for your response.

I was researching on this issue and would suggest you to perform these steps after signing in to the user account using password and then check.

1. Sign-in to your Windows 10 Administrator account using password.
   
2. Now; open your File Explorer and browse to the location:
   C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft
   
3. Right click on the NGC folder and select
   Properties from the context menu.
   
4. Under the "Security" tab, click on "Advanced" option.
   
5. From the following window, next to the Owner section, click on the "change" link.
   
6. Under the Enter the object name to select option, input
   Administrators if you are using administrator account, or the local user name.
   
7. Click on Check Names and then
   OK.
   
8. Once you have followed all these steps, you should be able to enter
   NGC folder. Delete all the files from the folder
   
9. After removing contents of the NGC folder, add a
   PIN/Face/Fingerprint by following the path: Click on Start Menu > Settings app > Account Settings> Sign-in Options> Add a
   PIN/Face/Fingerprint.
   

Let us know the results. If issue persists, we will certainly assist you further,



Aditya Roy

Microsoft Community – Moderator

 

cannot load Sign-in option in setting windows 10

Hi Shigeshi,

To help you load the Sign-in options in Settings, we suggest running the
System File Checker and Deployment Image Servicing and Management with the steps found on this

link.

Let us know if it addressed your concern.

Thank you.

 

sign in options not loading

Hello again,

the PowerShell step was executed, however the sign-on options page still fails to load. same behavior: ellipse continuously scroll across the top of the page and nothing loads