Windows 10: Dotmatrix print result get smaller in windows 10

hello, i have program that print invoice with dot matrix printer lx 310. it already installed in many computer and works fine, but some computer get smaller result when print although the printer settings is same. Any advice is appreciated.


:)

 

Printing images in smaller size

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to print pictures at a smaller size, I’ll certainly help you with the issue.



However, please let us know:

• Which application are you using to print the pictures?
  
• When you say, “preview unavailable” are you referring to the Print Preview?
  
• Are you aware of any changes made to the computer recently?
  
• What is the make and model of the printer?
  
• Which build version of Windows are you using currently? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

Please reply with more information on the issue to assist you with the appropriate troubleshooting steps.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

EPSON LQ-690 Dotmatrix 24-pin printer and Windows 10

I bought a new Epson LQ-690 printer for printing draft/electronic transfer requests in 3 to 4 copies to banks. After several days attempts, I could not make it print what I needed even though the devices & printers showed the printer in the list of my three
printers, the other two HP Laser jets.

My OS was Widows 10 pro Version 1709 OS Build 16299.64

Eventually, I had to uninstall the update KB4048955 from the security update for windows this month. Then, happily my Epson printer started to work.

And my OS remained the same with OS Build only changed from 16299.64 to 16299.15

Unfortunately, all this mess wasted my one week's works related with money transfers and I had to write by hand all those bank documents.

Is there no other ways to keep an important security update intact and make the dotmatrix Epson printer work well with the latest version of Windows 10?

I expect some smart suggestions from any of you who are more experienced and smarter in this field. Please help.

thanks and best regards

Ahamed

 

Printing web pages in Windows 10

Hi,

Thank you for the update and apologies for late response.

• Are you able to print via Internet Explorer 11?
• What kind of contents and extensions do you want to print?

I suggest you to perform the below troubleshooting steps and check if it helps:

Method 1: I suggest you to follow the steps below to print documents in the Windows 10 Edge browser and check if it helps:

• 
  Once the document is open in Edge, press
  Ctrl+P or More actions button at the top last end of the browser.
  
• 
  Click Print as PDF button.
  
• 
  Check if the document prints as expected.
  

If the above steps did not work, try the next methods.

Method 2: Set your printer as default.

• 
  Press Windows key and type
  Control Panel.
  
• 
  Click on view by and select large icons.
  
• 
  Open Devices and printers.
  
• 
  Right click on your printer and select set a default printer.
  

Check if it helps. Please keep us posted on the issue. We will be happy to assist you accordingly.