Windows 10: DOUBLE ACCOUNT

I was trying to login to my account and I received the message that"this account does not exist" so I tried to create another one using the same email address and it went through but everything was like a new account. all my subscriptions and purchases is gone. how can i recover the old one and get back all my stuff? so devastated. any idea?

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

removing user account

Hi,

Thank you for posting in Microsoft Community.

I would suggest you to follow the below steps and check if it helps.

• Press Windows + X keys, select Control Panel.
• Select User accounts.
• Select Manage other accounts.
• Double click on the account you want to delete and select
  Delete the account.
• Follow the instructions and check if it helps.

Keep us posted to help you better.