Windows 10: Downgrade from 11 to 10 for Graphics card to work...no Key code.

I bought a refurbished Laptop from DELL that was upgraded from Windows 10 to 11-- but they didn't check the compatibility of the graphics card. It runs, but can't use for games or video's. How can I downgrade to Windows 10 so it functions properly without the original key code or the code for the Windows 11?

:)

 

My DirectX 11 Graphic card was downgraded to DirectX 10

I trying to fix and restore my laptop's Radeon ™ HD 4500 DirectX 11 graphic card

which has been downgraded to "DirectX 10" by default from Windows 7 into 10.

I went to see whether I could download a driver from AMD but my HD 4500 card isn't in the list of supported card for

Windows 10. This is just ridiculous, as now I'm having trouble & eventually

not being able to play a game I want. So much for update.

It's not like my graphics isn't able to run DirectX 11, it's stated right infront of me

that it is DirectX 11 right at the original sticker still stuck on my computer.

 

Graphics card information.

Hi David,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

The error might occur if the Graphic card is cannot update the driver automatically.

I suggest you to update the graphic card manually by following the steps below:

• Press Windows key + X and click on
  Device manager.
• Expand Display Driver from the list.
• Right click on the Graphic driver and select
  update driver software.

Also, can download the latest version of the graphic card from the manufacturer website.

Hope the information is helpful. Please revert back with the necessary information and we’ll be glad to assist you.

 

graphics card problems

Hi,

Your computer makes a noise or beeps from your internal speaker because it failed to detect the graphics card. What we can suggest is for you to try cleaning your graphics card with a pencil eraser. Here are the steps below:

• Turn your computer off.
• Pull out your video/graphics card.
• Rubbed the cold contacts with soft pencil eraser.
• Connect your video/graphics card back to the computer.

Kindly note that this is just a temporary fix. If the case still continues, I suggest that you contact your graphics card's manufacturer.

Let us know how it goes.