Windows 10: download folder not available via explorer ; only via browser chrome or edge ????

download folder not available via explorer ; only via browser chrome or edge ???? download via browser opens download in documents but dwonload with arrow down gives message?

:)

 

Download issue with Edge browser

Hi,

We appreciate you for being part of Windows 10.

I understand that you are not able to download any files through EDGE browser.

Follow the below steps and check if it helps.

Step 1:

I suggest you clear the Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

• Click on the More actions (…) icon next to the feedback icon present on top right corner of the Project Spartan homepage.
• Select Settings and click on Choose what to clear.
• Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:

• 
  Open the Task manager. Here’s a tip: Press CTRL+Shift+ESC.
  
• 
  Right click on Microsoft EDGE.
  
• 
  Go to details click on microsoftedgeCP.exe and click
  end task.
  

You have to repeat it few times it worked for me hope it will help you to reset the Microsoft edge browser.

The download option will be available on the EDGE browser at the top right corner. Click on Hub (three horizontal symbol) and click on Downloads, there you will be able to click on Downloads folder and check where the download
files are getting saved.



Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

I am not able to open favorites folder or sub folders under it in EDGE browser

Hi Rodney,

We are sorry for the inconvenience caused to you.

Kindly follow the below steps to navigate the Microsoft EDGE browser’s favorites folder location.

• 
  Open Windows File Explorer and navigate to the following path: (Press
  Windows + E keys on the keyboard to open File Explorer)
  
  C:\Users\username\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\MicrosoftEdge\User\Default
  
  Note: username represent the user account name which you have currently signed in to the Windows 10.
  
• 
  Here you will be able to locate the EDGE browser’s Favorites folder location.
  
• 
  Check whether you are able to locate the favorites which you have created in EDGE browser.
  

Note: To back up your favorites in Edge browser, simply copy-paste this Favorites folder to a safe location. To restore favorites, copy and paste your Favorites folder back in the location suggested under
the step 1.

I hope the above information helps you to locate the EDGE browser’s favorites folder location.

Thank you.

 

Google Chrome download

Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to uninstall the application and download the setup files or install directly from Internet explorer by following the steps below:

• Open Internet explorer and type ‘www.google.com’ in the address bar.
• To will get a notification on the right side of the browser to download and install Google Chrome.
• Click on the notification and follow the prompts to download and install the Google Chrome application.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.