Windows 10: Download not initiating for Ark on Microsoft Store

I have tried to download Ark from the Microsoft store. It was downloading fine with details of download speed so I left it over night. In the morning it was paused and refusing to finish downloading about 90% complete. I canceled the download to get it started but haven’t been able to get the bar fill up or the download speed to display. The computers information also claims that there is nothing using the internet apart from small bursts of kilobyte. Re-logging in, restarting the download, restarting the computer, resetting the microsoft store with MSReset through run are all methods that I have tried, to no success. There is valid space on the drive. It is stuck on the downloading page, no bar just saying download, yet nothing is actually getting downloaded.

:)

 

ark on the windows store

This game is listed as available on XBOX One only:

https://www.microsoft.com/en-us/store/p/ark-sur...

 

Microsoft Store free apps

Hello,

Corrupted system files can cause issues when downloading applications from the Microsoft Store. However, for us to provide you the most appropriate assistance, can you provide us the exact error message that you're getting?

As an initial troubleshooting step, we suggest that you reset the Microsoft Store cache and try to download applications again. Check out the steps below:

• 
  Press Windows + R keys to open the run command box.
  
• 
  Type WSReset, then try launching Microsoft Store and sign in.
  
• 
  Once done, try to download applications.
  

We'll wait for any updates to assist you further.

 

ark on the windows store

so I bought ark ($60 game) through the Microsoft store on the browser, and when I press "play on this pc" it takes me to the app to "download" it but the problem is that ark is not appearing on the Microsoft store app, but it is on the browser and I'm
pretty sure parental controls are off seeing as I can look up gears of war and halo with no problem any help would be appreciated!