Windows 10: Download of Canon software fails with WniZip error

I've installed a new Canon printer and need to download a utility for it. The download fails with this message from the WinZip utility:This probably isn't a windows problem. I've posted the question to the Canon community forum and WinZip support, but so far haven't heard anything from either of those. Perhaps a user of this forum has seen the message and has learned how to get around it.TIA for you help.SweetTasha.

:)

 

Canon PowerShot Camera Driver will not download

Hi,

There are some security settings on your browser that might cause to a failed download. For us to identify the root cause of this issue, we would like to know these questions:

• Which browser are you using to download the driver from Canon's support website?
• Have you encountered any error messages?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you get the downloaded driver from your other laptop and save it to a USB flash drive. After that, plug in the USB flash drive to your laptop that's having an issue. Then, try to install the driver to your laptop.

Let us know your response.

 

Canon MG5350 scanner not working

Hi John,



Thank you for including the screen shot of the error. You may try the below suggested steps to fix the issue.

1. Connect the Printer to wireless router.
   
2. Run the printer software from the Canon site to download and the set the printer up on the PC.
   
3. Download the IJ scan Utility and try attempting to scan documents.
   
4. If you still notice the same error, hold down the stop button (Red Button) on the printer for 10 seconds or until the error light goes off and release it.
   
   
   
   
   

Hope it helps.





Muralidhar

Microsoft Community Moderator

 

Canon printer software update failure

Below is the text from an error report after the update fails. This has been going on since shortly after an upgrade from WIN 7 to WIN 10, and every few days the prompt to update keeps happening and failing.

• Canon - Printers - Canon MG7100 series Printer - Error 0x80070490

• Canon - Printers - Canon MP600 Printer - Error 0x80070490

I have searched for a similar problem on MS and it was suggested to do a sfc /scannow as there may be a corrupted system file. The scan returned no corrupted files.

The MG7100 is currently connected to a WLAN, with two laptops, both running WIN 10. The MP600 is no longer connected, but the software has been unistalled.

WIN 10 updates are being installed automatically as usual.

Does anybody have any other suggestions, please?

Thanks, Steve.