Windows 10: Download option is not showing in windows store

Hey, i am trying to download some apps and games from windows store for free.But there is no downloading option in my store even i already signed in.and showing me that "This app or game is not compatible with device".Please help me to download any apps or game from store.Please fix this problem.

:)

 

Download option is not showing in the store

Hi,

As per the description, I understand that you are unable to download the application from Windows Store from the device. We will assist you to resolve the issue.

To assist you better, I would like to know the current build installed on the device.

As an initial troubleshooting step, I suggest you to install all the pending updates available for you to download from Windows update and check if it helps to resolve the issue. If the issue still persists, you may check if you had logged into
the Windows Store using the Microsoft account.

Hope the information helps in resolving the issue related to the Window Store. Please do let us know if you need further assistance. We will be glad to assist you.

Thank you.

 

Try to download a game from windows store and an error shows up 0x80240438

Hi Luka,

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

I would suggest you to follow the below steps:

Try running the Windows Store Apps troubleshooter.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all
  option on the left panel.
• Run the Windows Store apps troubleshooter.
  

Hope this helps, keep us posted.

 

Windows 10 Apps from the store wont download

Hi Sumon,

Sorry for the delay in response.

• Do you face this issue only with these apps?
• Did you try downloading other apps?
• Did you try stopping these apps and then downloading it again?

We would suggest you to try the steps mentioned in the link

• Type troubleshooting in the search
  box and hit Enter.
• Click View all from the left pane and select Windows store apps.
• Follow the on-screen instructions and check.

If the steps don't work try these steps:

Try to reset the Windows store and check.

• Press Win + R on the keyboard to open run Window.
• Type wsreset.exe to reset the Windows store cache.

Hope this information helps.