Windows 10: downloading a file with photos opening as a broken pdf

I am downloading photos from a file that is opening as a PDf that reads it could not open because the file type is not supported or is damaged. The photos are in a JPEG format. I've set "photo" as my default app.

:)

 

Trouble Opening PDF's

Hi Parker,



Thank you for posting on Microsoft Community. We will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• Does the issue persist in Edge browser?
• Do you get similar error when you open the PDF file in Adobe reader?

Check if you are facing similar issue in Edge browser.



Step 1: Open PDF file in Adobe reader and check if you are facing similar issue.



To open PDF file directly from Adobe reader, follow the steps below:

• Open Adobe application and click on Edit.
• Click on Preferences and select Internet.
• Uncheck Display PDF in Browser option and check if you are able to open the PDF file without getting the error code.

Step 2: If you are able to open PDF file in Adobe reader, I suggest you to
Turn off Internet Explorer,
enable it again and check if the issue is resolved.



For further assistance, I suggest you to post your query in Adobe support forum.

https://forums.adobe.com/community/adobe_reader_forums



Thank you.

 

Open PDF files in Adobe Acrobat Reader instead of browser

Hello Kelly,

Thank you for your quick response.

I followed all your steps, but it didn't change anything:

1. I followed the steps for the settings in Acrobat Reader. Basically I think it is the same as setting the default app in the Windows Settings, but I tried it all the same. However it didn't resolve the issue.
   
2. To change the default app using the properties of a file is usually the first thing I do. In the properties it shows that it should open PDF file with Acrobat reader.
   
3. In Edge The PDF option a second pane with 2 options: "Always download PDF files" and "PDF view settings". Both options are on.
   
4. In Chrome I would assume the setting you mention should be toggled on. In my Chrome browser I have two options which are mutually exclusive: "Download PDF' s" and "Open PDF's in Chrome". The setting "Download PDF' s" is active.
   
5. In Firefox I changed the setting, but it did not resolve the issue.
   

Do you have any other suggestions?

 

machine keeps refusing to open pdf files

Probably broken association with PDF files. You can right-click on a PDF file, select Open With and then Choose another app. This will list all the applications that can handle PDF files, but there will also be a checkbox to make the chosen application default. Select the application you want from the list and check the box to associate PDF files with that application. You can also install Adobe Reader which I think is best for PDFs and associate PDF files with that.