Windows 10: Downloading app from school account

I am trying to download microsoft office from my school on my brand new windows 11 laptop. I am getting a pop up saying I need to change app recommendations settings, however, I do not have this option. I have looked at all of the ways to do this, but I do not have the option to change the settings. What is wrong? The error states: The app you are trying to download is not a microsoft verified-app, and it wants me to go to the microsoft store to download app, or change my settings, which is not an option it gives me when I do what it says. This is super frustrating and I hope you can help.

:)

 

Seperate Personal Microsoft Account from School Account

Hi wiz0213

I am Dave, I will help you with this.

Open the Settings App.

Go to Accounts.

1

Select Your Info, is the School Account Email listed there?

2

Select Emails and Accounts, is the School Account Email listed there?

3

Select Access Work or School, is the School Account Email listed there?

 

Unlink School Account

Ok that started to make sense now. So where you clicked is not referring to your main account/local user, but account used by email/Microsoft apps. So since your office 365 apps are using the school email credentials it sends you there. That’s normal.

The reason it is not listed under access work or school is because I believe you didn’t allow it to access your settings. When you sign into office 365 apps there’s a pop up asking if you allow organization to access your settings you have the option to choose “for this app only”. Otherwise if you choose allow your school email will be listed under access work or school.

 

How do I delete an unused school account? Help!

Hi Toby,

I am Dave, I will help you with this.

Open the Settings App.

Go to Accounts.

Select Your Info, is the school Email listed there?

Select Emails and Accounts, is the school Email listed there?

Select Access Work or School, is the school Email listed there?