Windows 10: downloading games on steam - BSOD randomly

When I'm downloading games on steam I have BSOD randomly.

Windows 10 1909

GTX 1070


Here the minidump


************* Symbol Path validation summary **************

Response Time ms Location

Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols

Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols

Executable search path is:

Windows 8 Kernel Version 18362 MP 8 procs Free x64

Product: WinNt, suite: TerminalServer SingleUserTS Personal

Built by: 18362.1.amd64fre.19h1_release.190318-1202

Machine Name:

Kernel base = 0xfffff800`69400000 PsLoadedModuleList = 0xfffff800`69848150

Debug session time: Sun Mar 29 12:29:32.221 2020 UTC - 4:00

System Uptime: 0 days 15:19:04.202

Loading Kernel Symbols

...............................................................

................................................................

................................................................

..................................

Loading User Symbols

Loading unloaded module list

......................

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************



Use !analyze -v to get detailed debugging information.



BugCheck 3B, {c0000005, fffff8006e0f7dc5, ffffee0c7a716af0, 0}



*** WARNING: Unable to verify timestamp for bdfwfpf_pc.sys

*** ERROR: Module load completed but symbols could not be loaded for bdfwfpf_pc.sys

Probably caused by : memory_corruption



Followup: memory_corruption

---------



0: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************



SYSTEM_SERVICE_EXCEPTION 3b

An exception happened while executing a system service routine.

Arguments:

Arg1: 00000000c0000005, Exception code that caused the bugcheck

Arg2: fffff8006e0f7dc5, Address of the instruction which caused the bugcheck

Arg3: ffffee0c7a716af0, Address of the context record for the exception that caused the bugcheck

Arg4: 0000000000000000, zero.



Debugging Details:

------------------





EXCEPTION_CODE: NTSTATUS 0xc0000005 - L'instruction 0x%p emploie l'adresse m moire 0x%p. L' tat de la m moire ne peut pas tre %s.



FAULTING_IP:

NETIO!StreamResume+2e5

fffff800`6e0f7dc5 8b80c4000000 mov eax,dword ptr [rax+0C4h]



CONTEXT: ffffee0c7a716af0 -- .cxr 0xffffee0c7a716af0;r

rax=0000000000000000 rbx=ffffc70d26730010 rcx=00000000015da118

rdx=0000000000000014 rsi=0000000000000000 rdi=00000000015da117

rip=fffff8006e0f7dc5 rsp=ffffee0c7a7174e0 rbp=ffffc70d155a6210

r8=ffffc70d27b43940 r9=ffffc70d267301c0 r10=ffffc70d09083300

r11=ffffee0c7a7173a0 r12=0000000000000014 r13=0000000000000000

r14=ffffc70d26730010 r15=0000000000000000

iopl=0 nv up ei pl nz na pe nc

cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202

NETIO!StreamResume+0x2e5:

fffff800`6e0f7dc5 8b80c4000000 mov eax,dword ptr [rax+0C4h] ds:002b:00000000`000000c4=????????

Last set context:

rax=0000000000000000 rbx=ffffc70d26730010 rcx=00000000015da118

rdx=0000000000000014 rsi=0000000000000000 rdi=00000000015da117

rip=fffff8006e0f7dc5 rsp=ffffee0c7a7174e0 rbp=ffffc70d155a6210

r8=ffffc70d27b43940 r9=ffffc70d267301c0 r10=ffffc70d09083300

r11=ffffee0c7a7173a0 r12=0000000000000014 r13=0000000000000000

r14=ffffc70d26730010 r15=0000000000000000

iopl=0 nv up ei pl nz na pe nc

cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202

NETIO!StreamResume+0x2e5:

fffff800`6e0f7dc5 8b80c4000000 mov eax,dword ptr [rax+0C4h] ds:002b:00000000`000000c4=????????

Resetting default scope



CUSTOMER_CRASH_COUNT: 1



DEFAULT_BUCKET_ID: CODE_CORRUPTION



BUGCHECK_STR: 0x3B



PROCESS_NAME: bdparentalserv



CURRENT_IRQL: 0



ANALYSIS_VERSION: 6.3.9600.17336 debuggersdbg.150226-1500 amd64fre



LAST_CONTROL_TRANSFER: from fffff8006e0f3d0b to fffff8006e0f7dc5



STACK_TEXT:

ffffee0c`7a7174e0 fffff800`6e0f3d0b : 00000000`00000014 00000000`00000001 00000000`0000014f 00000000`000129ac : NETIO!StreamResume+0x2e5

ffffee0c`7a717590 fffff800`6e442a15 : ffffc70d`26730010 00000000`00000000 ffffc70d`0f0fece0 00000000`00000001 : NETIO!FwppStreamContinue+0x9b

ffffee0c`7a7175e0 fffff800`81ee41ca : 00000000`00000000 ffffc70d`0f0fece0 00000000`00000001 00000000`00000179 : fwpkclnt!FwpsStreamContinue0+0x35

ffffee0c`7a717620 00000000`00000000 : ffffc70d`0f0fece0 00000000`00000001 00000000`00000179 fffff800`81ee40fc : bdfwfpf_pc+0x41ca





CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt

fffff8006945a220 - nt!MiRotatedToFrameBuffer+48

[ fa:85 ]

fffff8006945a22a - nt!MiRotatedToFrameBuffer+52 +0x0a

[ fa:85 ]

fffff8006945a26f-fffff8006945a270 2 bytes - nt!MiRotatedToFrameBuffer+97 +0x45

[ 80 f6:00 af ]

fffff800694a6663-fffff800694a6665 3 bytes - nt!MiGetPdeAddress+f +0x4c3f4

[ 40 fb f6:80 57 af ]

7 errors : !nt fffff8006945a220-fffff800694a6665



MODULE_NAME: memory_corruption



IMAGE_NAME: memory_corruption



FOLLOWUP_NAME: memory_corruption



DEBUG_FLR_IMAGE_TIMESTAMP: 0



MEMORY_CORRUPTOR: LARGE



STACK_COMMAND: .cxr 0xffffee0c7a716af0 ; kb



FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE



BUCKET_ID: MEMORY_CORRUPTION_LARGE



ANALYSIS_SOURCE: KM



FAILURE_ID_HASH_STRING: km:memory_corruption_large



FAILURE_ID_HASH: {e29154ac-69a4-0eb8-172a-a860f73c0a3c}



Followup: memory_corruption

---------

:)

 

BSOD during Steam game download!

I did manage to reinstall the network driver, and as well I reinstalled Steam and uninstalled my antivirus for the time being. I pulled the driver-only from MSI and will try that, but for the moment, I still continue to get the BSoD errors.

(Today 3:50PM) 071017-28437-01.zip

The last BSoD before this one is here as well:

(Today 2:30PM, before all the changes): 071017-40671-01.zip

I also performed a memtest, so it doesn't seem like the antivirus, steam or bad RAM are to blame so far, and I'll test the new-new KIller Network Driver momentarily. How come that 'ntoskrnl.exe' is always preceding the crashes? Is it a deeper problem? And
how come it only affects this particular game's download so far? I guess I'll also test other games, since they were also uninstalled with Steam.

Thank you for the reply!

 

Windows 10 Steam game crashes

Hi,

To assist you better, I would like to ask some questions:

• Does the issue occur only with Steam games or all games?
• Are you able to view videos?
• What is the make and model of your computer?

I suggest you to update the Graphic Card driver by following the steps provided below and check if it helps.

• Press Windows key + X and select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update the driver.

Keep us posted on the status for further assistance.

 

steam problem

Hi,

There are a lot of possible reasons why your steam game is not opening. One of which is having a corrupted game file. To resolve this concern, we suggest that you follow the steps below:

Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Windows Store. To do this, you may refer to the link below:

Click here

Step 2: Reset the game from the Settings menu.

• Click Start and click Settings.
• Select System.
• Select Apps and features.
• Find the game and click Advanced options.
• Click Reset. You need to restart your computer to let the changes take effect.

Step 3: Try to uninstall and reinstall the game.

If the issue persist, we highly recommend that you contact Steam support for additional troubleshooting steps.

Should you need further assistance, feel free to post anytime.