Windows 10: Downloading iTunes

Computer crashed a few months ago and I backed up info using Carbonite. Now I'm trying to reload iTunes and told that I already have the app and won't download.

:)

 

iTunes won't connect to my iTunes Media directory

1. Uninstall iTunes completely. (I suggest using Geek Uninstaller. In my experience this does a good job of clearing remnants.)
2. Download and install latest iTunes from Apple, not Windows Store (Never use the Windows Store for iTunes.)
3. Check whether the Apple version allows you to point to your old media store.

Hope this helps...

 

Itunes wont download

Hi Mister-DJ,

Downloading an incorrect version of iTunes on your computer is one of the possible reasons why you're unable to download it. To ensure that an appropriate version is selected, we suggest that you check the system type on your computer, whether it's 32-bit
or 64-bit. Once verified, then download the appropriate iTunes version.

To verify the system type, follow the steps below:

• Right-click the Windows key, then select Control Panel.
• Click System and Security.
• Under System, look for System type.

Feel free to update us should you need further help.

Regards.

 

iTunes installation + Other installation that have occured

It seems that there's a problem with that particular link. Anyhow, here are some steps that you can try and see if it resolves the issue:

• Disable your third-party antivirus.
• Install iTunes as administrator.
• Update your Windows.
• Restart your PC.
• Visit Apple forums to check for suggestions.

Update us with the results of these steps.