Windows 10: Downloading of Windows apps not working

Discus and support Downloading of Windows apps not working in Microsoft Windows 10 Store to solve the problem; I wanted to download the Whiteboard for my Surface pro 5 and realized that is got stuck on Acquiring Licence and then shows me an error. Since then... Discussion in 'Microsoft Windows 10 Store' started by Nikolajjj, Oct 8, 2019.

  1. Nikolajjj Win User

    Downloading of Windows apps not working


    I wanted to download the Whiteboard for my Surface pro 5 and realized that is got stuck on Acquiring Licence and then shows me an error. Since then this hapened for every app i wanted to install, but updates for other apps still work. I tryed everything to fix it but nothing worked so far. Any help is greatly appreciated.


    The error code is: 0x80070005

    :)
     
    Nikolajjj, Oct 8, 2019
    #1

  2. Windows 10 Apps from the store wont download

    Hi Sumon,

    Sorry for the delay in response.

    • Do you face this issue only with these apps?
    • Did you try downloading other apps?
    • Did you try stopping these apps and then downloading it again?
    We would suggest you to try the steps mentioned in the link

    • Type troubleshooting in the search
      box
      and hit Enter.
    • Click View all from the left pane and select Windows store apps.
    • Follow the on-screen instructions and check.
    If the steps don't work try these steps:

    Try to reset the Windows store and check.
    • Press Win + R on the keyboard to open run Window.
    • Type wsreset.exe to reset the Windows store cache.
    Hope this information helps.
     
    Ravinath P, Oct 8, 2019
    #2
  3. KatrineCY Win User
    download Windows camera app

    Success in resetting Store; that produced a download of the Windows camera, despite seeing error message again, download proceeded. Screen shows MS app for Windows camera and indicates downloaded. (Camera now listed in app list.) But when Launch was selected,
    no action after screen with camera icon. Eventually message appeared " something went wrong: here is message code if needed: 0x400F4271>MediaCaptureFailedEvent>0xC00D3704. We seem to be moving ahead a step at a time. Next suggestion?
     
    KatrineCY, Oct 8, 2019
    #3
  4. Brink Win User

    Downloading of Windows apps not working

    Mail app will not open on 10041.


    Hello Adam,

    This is the suggested solution below if you haven't already tried it. Downloading of Windows apps not working :)

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
    Brink, Oct 8, 2019
    #4
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Downloading of Windows apps not working

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