Windows 10: Downloading problem with Photos app.

When accessing photos on File Explorer I have no problem opening the images in the Photos app but when I want to download images from my camera card I see a large white square with the 'Photos' logo in the top left-hand corner. This is a recent problem. I have tried downloading with different cards and using a USB storage device but the problem remains. I have also used the repair option in apps settings.Thanks.

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windows photo app.

Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you to resolve this issue.

I suggest you to uninstall and reinstall the Photo app and check if it helps.

Follow the steps provided below and check if it helps.

• Type Windows Powershell in search box.
• Right click on Windows Powershell and select
  Run as administrator.
• Copy and paste the following command.

get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage

• Press Enter key.

After uninstalling the Photo app I suggest you to download and install the app again and check.

You can download the Mail app from the following link.

Microsoft Photos - Free download and install on Windows | Microsoft Store

Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

Get help with Windows Photos app - Microsoft Support

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

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Photos are opening with Paint instead of Photos app

Hello,

It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
Paint to the Photo app, we suggest that you perform the following steps:

• On the Start menu, select Settings.
  
• Go to System, then go to Default apps.
  
• Select Photos or any app that you like to be the default under
  Photo viewer.

Update us if the steps above helped you in resolving your concern.